Recycled Furnishings is a division of an international home furnishing company c
ID: 459422 • Letter: R
Question
Recycled Furnishings is a division of an international home furnishing company called Thor Enterprises. Recycled Furnishings makes glass sofas for outdoor use from recycled bottles and glass. The business has grown rapidly in the last thirty years and now that it has become a division of Thor Enterprises, the company is going international. The shipping manager for Recycled Furnishings, Robert, has been in his job since the start of the company. Prior to coming to Recycled Furnishings, Robert worked as a container manufacturing engineer at Damco, a local shipping company and worked his way up to supervisor prior to joining Recycled Furnishings. Robert, a baby boomer, quickly rose to supervisor at Damco because of his ability to optimize the way tasks were performed and his knack to implement processes so workers could be trained to perform their specialized sequence of motion in one best way. He brought this management style to Recycled Furnishing and helped to improve the methodology of furniture assembly as well as the shipping processes. A major shift in management occurred in the late 1980’s and early 90’s that caused Robert to reconsider his management approach. For example, advances in technology, the organization joining a union, change in the value systems, organizational design and globalization all affected the culture of Recycled Furnishings. Robert was successful with this transformation and contributed greatly to the company’s success. Recently Robert announced his plans to retire. You have been hired as his replacement and with the international launch on the horizon you have big shoes to fill. You feel you are more than capable of handling the shipping manager position and characterize yourself as a 21st century manager.
1. As a 21st century manager, compare the way you will manage versus the way of Robert;
2. What implications do the changes in management have for the future of Thor?
3. How will the new approach to the job likely change the shipping division?
Explanation / Answer
Introduction:
From the case discussion regarding change management process in the organisation it is clearly focussed on the impact of globalisation and the changing scenario of the impact on the business environment.
Case facts
:Recycled Furnishings is a division of an international home furnishing company called Thor Enterprises. Recycled Furnishings makes glass sofas for outdoor use from recycled bottles and glass. The business has grown rapidly in the last thirty years and now that it has become a division of Thor Enterprises, the company is going international. The shipping manager for Recycled Furnishings, Robert, has been in his job since the start of the company. Prior to coming to Recycled Furnishings, Robert worked as a container manufacturing engineer at Damco, a local shipping company and worked his way up to supervisor prior to joining Recycled Furnishings. Robert, a baby boomer, quickly rose to supervisor at Damco because of his ability to optimize the way tasks were performed and his knack to implement processes so workers could be trained to perform their specialized sequence of motion in one best way. He brought this management style to Recycled Furnishing and helped to improve the methodology of furniture assembly as well as the shipping processes.
Case problem
Robert was successful with this transformation and contributed greatly to the company’s success. Recently Robert announced his plans to retire. You have been hired as his replacement and with the international launch on the horizon you have big shoes to fill. You feel you are more than capable of handling the shipping manager position and characterize yourself as a 21st century manager.
1. As a 21st century manager, compare the way you will manage versus the way of Robert;
2. What implications do the changes in management have for the future of Thor?
3. How will the new approach to the job likely change the shipping division?
Case solution:
The above case reveals the impact of globalisation on the business. There are various managerial issues which are influenced with the organisation when it transforms global. The business environment is influenced by internal and external factors affecting business such as employees, management policy, finance , competitors, creditors , government, society , customers etc. The 21st century demands a sharp change in the outlook of the business to ensure gaining competitive advantage and maximise market share with better decision making and optimum utilisation of resources.
1) when compared to Robert style, the 21st century management requires the following attributes which are more effective in terms of management. They are:
managament information system :
It's a software enabled management technique for acquiring ,storing and retrieving relevant data for supporting management decision making. It supports prompt decision making .
material. Requiequrements planning:
in terms of operations managment, the decisions regarding proper planning, procurement and storing right quality of raw material at right time in right quantities for a right price is ensured.
total quality management:
its a management technique for ensuring total quality by co ordinating all the processes of the business.
Performance management:
it's a technique to ensure performance is achieved at individual, group and organisational level.
2) the future implications of managment are gaining employee support, investment and include :
3) the shipping department can more effectively fulfill production schedules and achieve minimum production cost. It results in better inventory management. It supports total quality management.
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