In terms of the axes of the Competing Values Framework, which values are emphasi

Question

In terms of the axes of the Competing Values Framework, which values are emphasized in the human relations quadrant? Question 1 options: 1) Flexibility and stability 2) Flexibility and external focus 3) Internal focus and flexibility 4) Stability and internal focus Save Question 2 (1 point) Question 2 Unsaved Within the human relations quadrant, a key assumption is that the best way to develop committed and involved employees is to Question 2 options: 1) Let them develop their own job descriptions 2) Give them annual pay increases 3) Give them opportunities to mentor other employees 4) Provide them with opportunities to be involved in organizational processes Save Question 3 (1 point) Question 3 Unsaved A key paradox that managerial leaders face within the human relations model is: Question 3 options: 1) Trying to develop a deeper understanding of self and others can lead to mistrust of employees 2) An emphasis on developing employees may require managerial leaders to hire individuals who are not qualified 3) When a manager communicates his or her vision, it can lead employees to feel that they are not included in decision-making processes 4) An overemphasis on developing cohesion and commitment by involving employees in decision-making processes can lead to inappropriate involvement of employees in some decisions Save Question 4 (1 point) Question 4 Unsaved The work on emotional intelligence includes three dimensions of self-awareness including which of the following? Question 4 options: 1) Emotional avoidance 2) Self-confidence 3) Self-deprecation 4) Emotional contagion Save Question 5 (1 point) Question 5 Unsaved Individuals who score high on this factor of the Five-Factor model of personality are described as organized, responsible, and self-disciplined. Question 5 options: 1) Conscientiousness 2) Extraversion 3) Thinking 4) Neuroticism Save Question 6 (1 point) Question 6 Unsaved Individuals who score high on this factor of the Five-Factor model of personality are described as often anxious, insecure, emotional, and tend to worry a lot. Question 6 options: 1) Conscientiousness 2) Extraversion 3) Thinking 4) Neuroticism Save Question 7 (1 point) Question 7 Unsaved The Myers-Briggs Type Inventory (MBTI) is one of several personality assessments based on the work of : Question 7 options: 1) Freud 2) Keirsey 3) Jung 4) McCrae Save Question 8 (1 point) Question 8 Unsaved Which dimension of the Myers-Briggs Type Inventory describes us in terms of what we pay attention to when we gather data? Question 8 options: 1) Introversion-extraversion 2) Thinking-feeling 3) Sensing-intuition 4) Trusting-untrusting Save Question 9 (1 point) Question 9 Unsaved Which dimension of the Myers-Briggs Type Inventory describes us in terms of our approaches to life? Question 9 options: 1) Introversion-extraversion 2) Thinking-feeling 3) Sensing-intuition 4) Judging-perceiving Save Question 10 (1 point) Question 10 Unsaved Which quadrant of the Johari Window represents the aspects of yourself that others see but you do not recognize? Question 10 options: 1) Open 2) Blind 3) Available 4) Hidden Save Question 11 (1 point) Question 11 Unsaved Which quadrant of the Johari Window represents the aspects of yourself that you know but do not reveal to others? Question 11 options: 1) Open 2) Blind 3) Available 4) Hidden Save Question 12 (1 point) Question 12 Unsaved Which of the following is true about the Johari Window? Question 12 options: 1) Choosing to withhold your personal information from others increases the unknown quadrant. 2) When you get to know someone better, your blind quadrant gets larger. 3) Learning more about yourself reduces your hidden quadrant. 4) When you tell other people about yourself, your hidden area gets smaller. Save Question 13 (1 point) Question 13 Unsaved Which of the following is NOT one of the guidelines for asking for feedback? Question 13 options: 1) Prepare to hear things that may make you uncomfortable. 2) Be specific about the types of information you are looking for and how you will use this information. 3) Be aware that the person giving you the feedback is describing his/her perception of the situation. 4) Do not ask questions about the feedback because it may make the person giving the feedback feel defensive. Save Question 14 (1 point) Question 14 Unsaved In the communication process, what is the step where we translate a set of ideas into a system of symbols such as words or numbers? Question 14 options: 1) Encoding 2) Noise 3) Decoding 4) Selecting a medium Save Question 15 (1 point) Question 15 Unsaved What aspects of communication does the richness of a medium describe? Question 15 options: 1) The number of words a medium can convey in a specific statement 2) How well the medium can handle multiple pieces of information simultaneously 3) The total length of an overall conversation conveyed by the medium 4) The degree to which the medium allows noise in the conversation Save Question 16 (1 point) Question 16 Unsaved Which barrier to effective interpersonal communication occurs when the sender has difficulty expressing the concept? Question 16 options: 1) Hidden agendas 2) Hostility 3) Inarticulateness 4) Status Save Question 17 (1 point) Question 17 Unsaved Which barrier to effective interpersonal communication occurs when the sender has motives that he or she prefers not to reveal? Question 17 options: 1) Hidden agendas 2) Hostility 3) Inarticulateness 4) Status Save Question 18 (1 point) Question 18 Unsaved Which barrier to effective interpersonal communication occurs when the sender crafts a message so as to impress and not offend a person in a position of authority? Question 18 options: 1) Status 2) Hidden agendas 3) Hostility 4) Inarticulateness Save Question 19 (1 point) Question 19 Unsaved What kind of information would you expect to find in Chris Argyris' "left-hand column?" Question 19 options: 1) Things people are saying 2) Things people are feeling but not saying 3) Ways other people might respond to what is being said 4) "Discussables" Save Question 20 (1 point) Question 20 Unsaved Which characteristics below describe performance management systems that are based on organizational values reflecting involvement, communication and trust? Question 20 options: 1) They are used as a time to clarify the employee's career needs 2) They are conducted on an annual basis 3) They focus solely on employee performance 4) The performance review is seen as a time to clarify standards

Explanation / Answer

1. The answer is the 3rd option - internal focus and flexibility. The human relations quadrant emphasises on flexibilty and internal focus, on morale and on human resource development as the required criteria for effectiveness.

2. The answer is the 4th option - Provide them with opportunities to be involved in organizational processes. When the leadership style is that of mentoring and nurturing and participation of employees are allowed, the committment level of the employees will increase.

3. The answer is the 4th option - An overemphasis on developing cohesion and commitment by involving employees in decision-making processes can lead to inappropriate involvement of employees in some decisions. This is because the managers, on one hand try to increase the commitment by involving employees in organizational processes. But not all decisions (specially strategic and highly important decisions that have to be taken quickly) benefit from employee involvement. Thus the manager has to see to create a balance between employee's committment and their involvement in the decision making process.

4. The answer is option 2 - self confidence. The 3 dimensions are emotional self-awareness, accurate self-awareness and self-confidence. It is a framework of self (personal competence).

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