Imagine you work for a small manufacturing company that makes designer faucets f

Question

Imagine you work for a small manufacturing company that makes designer faucets for kitchen and bathroom remodeling. They have a small design team, a sales group, and a manufacturing facility. Most sales are conducted directly with remodeling contractors. Senior management has started reading about knowledge management and has asked you to explore opportunities for improving knowledge.

What do you think are the most important knowledge assets for this company? How could each of the following employee groups benefit from knowledge management? Designers and engineers, Sales department staff, Executive Management.

Explanation / Answer

Knowledge Management practices in given manufacturing company are going to play very important role in today’s world. Generally, Knowledge Management practices are having three major components- 1. Knowledge creation, knowledge storing, Knowledge sharing, and using of knowledge and creating new knowledge. Following are very important knowledge assets in a given company:

Knowledge management practices help employees such as designers, engineers, sales staff and executive management teams and engineers in

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