Q5. Organizational culture is frequently established by the manager in a relativ

Question

Q5. Organizational culture is frequently established by the manager in a relatively quick fashion.
    a. true
    b. false

Q6. All organization members should always be thinking about their individual performance.
    a. true
    b. false

Q10. Organizational rewards may come from sources within the organization or from outside of the organization.
    a. true
    b. false

Q11. ________ are the beliefs of a person or a social group in which they have an emotional interest.
    a. Values
    b. Myths
    c. Norms
    d. Cultures

Q12. Certain employees tend to be more valuable than others to the organization with respect to talent.
    a. true
    b. false

Q13. ________ ideas are ideas that focus on inventions for improving a manufacturing process.
    a. Product
    b. Technology
    c. Process
    d. Management

Q14. In the ________ approach, management asks, 'If we were to start over today, how would we do this?'
    a. revolutionary
    b. incremental improvement
    c. radical
    d. reengineering
    e. creative

Q15. Producing high-quality products results in higher costs for the organization.
    a. true
    b. false

Q16. Creativity involves seeing issues from different angles and breaking away from old rules and norms.
    a. true
    b. false

Q17. The process of applying a new idea to the improvement of organizational processes, products, or services is called creativity.
    a. true
    b. false

Q18. Coca-Cola is a company that has often been cited for creating systems that support the creativity of the company's employees.
    a. true
    b. false

Q19. External parties such as customers and suppliers should never be included on quality improvement teams.
    a. true
    b. false

Q20. Identifying job candidates who are creative and hiring them is one of the most easily implemented strategies for increasing organizational creativity.
    a. true
    b. false

Q21. The most widely known award for quality in the U. S. is the ________ Award.
    a. Deming
    b. Johnson and Johnson
    c. TQM
    d. Baldridge
    e. Continuous Improvement

Explanation / Answer

Q5. False

Q6. False

Q10. True

Q11. C. Norms

Q12. True

Q13. C. Process

Q14. C.Radical

Q15. False

Q16. True

Q17. False

Q18. True

Q19. False

Q20. False

Q21. D. Baldridge

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