Walt, a virtual team member, has been performing poorly due to his disinterested
ID: 457260 • Letter: W
Question
Walt, a virtual team member, has been performing poorly due to his disinterestedness in the team's project. Walt is a member of the marketing functional workgroup but has been given some additional responsibilities to participate in a virtual team project to develop promotional flyers for customers. Walt expresses his concern with his direct functional manager, and requests him to remove him from the virtual team but his request is denied. Walt continuously misses deadlines for the promotional flyer project. He rarely attends team meetings. When he does attend, he consistently disrupts the meetings with topics outside the meeting scope.
Answer the following questions and provide a rationale for your response:
What role does the virtual team leader play in the performance of a team member?
Should the virtual team leader address the performance issues with Walt directly? What steps might the virtual leader take to get the issues resolved?
What role does Walt's functional manager play in addressing Walt's performance issues?
Is the functional manager of a virtual team member responsible for addressing the team about performance problems?
Explanation / Answer
What role does the virtual team leader play in the performance of a team member?
Team leader if responsible for the performance of each team member, as a manager he needs to direct the members on the right direction in order to complete the project.
Should the virtual team leader address the performance issues with Walt directly?
Yes
What steps might the virtual leader take to get the issues resolved?
The team leader should have spoken with Walt when he started to delivery his part of the project late, and ask him what the problem was. If Walt doesn’t want to be on the team I don’t think there is a reason to keep him.
What role does Walt's functional manager play in addressing Walt's performance issues?
The functional manager should help Walt on his performance issue, it is clear that Walt doesn’t want to be part of the virtual team, why is he forced to cooperate?
Is the functional manager of a virtual team member responsible for addressing the team about performance problems?
Yes he is.
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