Barb Cooper is the leader of a team of 15 high performing consultants at a Marke
ID: 456909 • Letter: B
Question
Barb Cooper is the leader of a team of 15 high performing consultants at a Marketing Consulting firm. A member of her team, Ted Collins, comes into her office one morning looking red-eyed and unshaven and informs Barb that he is starting to feel at the breaking point of stress he has been experiencing. "Barb, I've been working 16 hours a day now, 6 days a week for almost two months on this project. With our new baby, an ill family member staying with us, and my wife trying to finish her degree, I'm on the verge of a nervous breakdown. I'm exhausted. I'm worried that the quality of the work is suffering. And my wife is threatening to leave me if things don't change. I don't know what to do." Barb looks at Ted and shrugs. "Ted, I'm sorry you are so overwhelmed. But I'm not sure what to tell you. I can give you whatever guidance and structure you need on your project, but it's not my role to help you manage your stress...you need to figure that part out for yourself. You took this job knowing it would involve long hours. It's the nature of consulting. We all do it. There is not a day out of the year when I'm not working. I brought my Blackberry to the beach with me last summer. I came into the office on Christmas Day. We are all lucky to have a job in this economy."
Do you agree with Barb that it is not her role to help Ted manage his stress? Why or why not? explain Thoroughly.
Explanation / Answer
No. Barb Cooper is seems to rude and threatening Ted on job security. She forgotten that she is leading the team and need to show empathy and try to explore solution. No doubt she perfect Manager and restricts herself to professional boundary. The primary responsibility of leader is to motivate her subordinate and come up with alternatives.
Barb should have explored following:
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