Your boss recently told you that you needed to be more \"culturally intelligent.

Question

Your boss recently told you that you needed to be more "culturally intelligent." Specifically he said, "I received some feedback from a major client, Palo, who said after a meeting him that you seemed not be very interested in his business anymore." You replied that meeting with Palo is very uncomfortable because he is a "close talker" and invades your personal space so you end up backing up all the time. Your boss said, "well you better figure out what to do and fast, he’s giving you another chance to meet next week." Which of the following actions would be MOST EFFECTIVE in your next communication with Palo?

Explanation / Answer

The best case scenario for the following situation can be B. Ask a colleague to accompany you during the next meeting to diffuse the discomfort of the situation.

This is the best action because no matter what strategy we choose other than the following, Palo will know that we are not sincere about our actions and what we feel about his business. Unless we break the ice between the two, there could be no possible interaction that could result in a positive outcome for the following. Allowing a friend to be present with us would give us a chance to feel a little more comfortable and adjust to the situation easier.

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