Dr. D is conducting an interview with Amber, who works as a cocktail waitress. H

Question

Dr. D is conducting an interview with Amber, who works as a cocktail waitress. Here is an excerpt: Dr. D: What shift do you typically work?Amber: Night. I come in a around 7:00 p.m. and work until 2:00 a.m.Dr. D: Cocktail waitressing has a bad reputation. How bad is it to work here?Amber: Not so bad. Most of our customers are pretty nice guys. They’reregulars and they don’t drink too much and get out of control. In fact, ifone customer is giving me a hard time, another often steps in and helps out. Dr. D: As the evening progresses, the men give you more and more problems, don’t they? What do you do about that?Amber: I ignore it as long as I can. I get the manager to step in if they don’tstraighten up. Do you notice any problems with the interviewing technique of Dr. D? Describe the problems you see in the excerpts and then explain what Dr. D should do differently.

Explanation / Answer

Yes Dr. D should have structured the questions in a better way. Below are the problems with Dr. D interview with Amber:

He has not asked anything about her experience details.

He is too focused on the culture of her current place.

He is asking same question again and again which can be offensive.

Improvements for Dr. D

Should have asked more about her experience in the initial stages.

He should be putting situations about the new workplace and how would she be handling different situations.

Instead of repeating same question, he should be focusing on other parameters also.

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