The While checking the monthly sales reports for the last six months, David, the

Question

The While checking the monthly sales reports for the last six months, David, the sales manager at Cillane Inc., noticed that a discontinued product showed high sales whereas its substitute product showed no sales. He soon realized that the team that prepared the sales report had mistakenly interchanged the names of the two products. In this instance, which of the following criterion of good business messages stands violated?

     a.Good business messages are clear.

     b.Good business messages are complete.

     c.Good business messages are correct.

     d.Good business messages are concise.

      e.Good business messages are easy to read.

Explanation / Answer

Option C. Business messages should always be correct.

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