1) Based on the areas of the “Game of Business”, d iscuss the overall concept of
ID: 452029 • Letter: 1
Question
1) Based on the areas of the “Game of Business”, discuss the overall concept of the value chain in light of IT in business.
2) Based on the areas of the “Game of Business”, discuss each of the components of the value chain in relation to IT in business.
3) Based on the areas of the “Game of Business”, discuss how IT in business has affected the cost side of the Game in relation to Inputs, Operations, and Outputs.
4.) Based on the areas of the “Game of Business”, discuss how IT in business has affected the value side of the Game in relation to Marketing & Sales, and Customer Service.
Explanation / Answer
Overall concept of the value chain in light of IT in business:
The process of Value chain the light of IT n business covers areas pertaining to IT directly and indirectly that are involved to perform the business of value creation. This includes the stage of procuring the basic raw material/initial stage to final stage of finished product. There are linked set of activities connected to value creation that starts from the suppliers and moves to series of value-added activities; this also includes producing and marketing product or service that ends with distributors.
The main focus pertaining to IT in business is assembling product or performing activities related to IT in business. Companies are focused on providing service oriented business.
components of the value chain in relation to IT in business
Business activities related to IT in Business is split into two types; primary activities and support activities, primary includes Inbound logistics, operations, outbound logistics, marketing and sales, service.
Inbound logistics: It refers to receiving, storing and distributing materials related to IT business and production process.
Operations include the process of turning into the final product. This could be the stage of end result in IT business.
Outbound logistics includes performing the final tasks related to IT business.
Marketing and Sales includes activities like advertising, sales-force, promotions, organization, selection of distribution channels, pricing, managing relationships of customers to ensure it is targeted to the right consumer group.
Service includes activities required to maintain the performance of the IT business. Training, maintenance and after sales service
The support activities comprise of following functions:
Procurement understands how the initial process related to IT business is fulfilled.
Technology development is related to development of product or services. It includes the stage of research and development. Understanding the process automation, design and development
Human resource management involves hiring and retaining IT professionals to help design, build and market the activities and products pertaining to IT Business
Firm infrastructure refers to the maintenance of the firm’s structure, management, planning, accounting, finance and controlling the quality.
how IT in business has affected the cost and value side of the Game in relation to Inputs, Operations, and Outputs
The cost and value side of the Game in relation to Inputs, Operations, and Outputs is affected as it is a critical element. The relevance to IT in business determines how the goods and services produced meet the needs of the customers. The company usually decides the goals of the organization that needs to be achieved and technology needs to be chosen that fits. It dictates the organizational structure. It adds a measure of complexity.
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