Good and Bad Listening Behaviors Activity Sheet These simple exercises will demo
ID: 450273 • Letter: G
Question
Good and Bad Listening Behaviors Activity Sheet
These simple exercises will demonstrate the effect listening behavior can have on your prospects and customers. You will submit this worksheet as part of the lesson activity.
Good and Bad Listening Behaviors
1. Identify by first name a person you consider to be a good listener: _______________________________
What behavior does this person exhibit that persuades you that he or she is a good listener?
What feelings do you experience when trying to communicate with the good listener you have in mind?
How do you behave toward this good listener when trying to communicate with him or her?
2. Identify by first name a person you consider to be a poor listener: ___________________________
What behavior does this person exhibit that persuades you that he or she is a bad listener?
What feelings do you experience when trying to communicate with the bad listener you have in mind?
How do you behave toward this bad listener when trying to communicate with him or her?
In reflecting on this lesson and your own experience, list at least three ways that improved listening skills can help you gain more sales or improve your life in general:
1.
2.
3.
Explanation / Answer
The behavior that a good listener exhibits are
When you are communicating to a good listener, you experience a lot of good feelings. You feel happy seeing a person who is listening to you is actually looking at you. You feel energetic, since there is no cross talking. You dont need to shout at the top of your voice to communicate. You flow will become very good as a speaker, and you will feel very confident of what you are communicating.
When communicating to a good listener, I will clearly explain what I need to communicate, only once. No repeating of the same topic takes place. Will ask him to raise his doubts if any only at the end.
The behaviour that a bad listener exhibits are as follows.
You feel very irritated to communicate to a bad listener. Feel like to cut short the communication.I will feel very angry.
The way I behave is that, I normally try to get the job done by other means, rather than communicating to the bad listener.
Some of the ways of improving listening skills are
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