a managers and hourly employees alike-who goes to work a po Hard Rock\'s Human R

Question

a managers and hourly employees alike-who goes to work a po Hard Rock's Human Resource Strategy Everyone-managers and hourly emplovees alike-who goes to work for Hard Rock Cafe takes Rock 101, a There they receive their wall n initial 2-day training class. et-sized "Hard Rock Values" card, which Hard Rock Cafe culture." at ke carry at all times. The Hard Rock value system is to bring a fun. healthy, nurturing environment into the This initial course and many other courses help employees develop inc pe both personally and professionally. The human resource department zation, but at Hard Rock, a u plays a critical role in any service organization, but at Hard Rock, with its “experience strategy," the human resource department takes department takes lev mc on added importance. ng, begins sp Long before Jim Knight, manager of corporate traini en the class, the human resource strategy of Hard Rock has had an and impact. Hard Rock's strategic plan includes building a culture that allows for acceptance of substantial diversity and individuality. From a bi pos rng cul turn Hard Rock Val alues 1. Innovate and create at me wa Oc enc a c res every opportunity 2. Encourage our employees to maximize their potential 3. Love All-Serve All. treat every individual with every trtye All with respect. 4. Deliver exceptional quality exceed expectations s. Ensure the long-term growth Di and success of our organization. 6. Save the Planet. actively participate in the well-being of our planet and its people 2. 7act peopl 7. Practice honesty, integrity and professionalism 3.

Explanation / Answer

Ans 1.

Hard Rock Cafe have philosophy of nurturing employees to bring best work out of them. Hard Rock Cafe have created a fun, healthy, and customer centric work environment. They meticulously hire not only motivate and competitive employees but also the people who naturally like to serve the people. They value work and dedication of the employees by rewarding them with performance benefits, progressive career path. So the employee turnover rate of Hard Rock Café is half the industry average because they invest in the employees and employees also feel committed to the organization.

Ans 2.

Hard Rock's human resource department is essential in hiring as well as development of employees They supports the company's overall strategy by hiring and developing the employees who offering good services and obtain loyal customers. They also motivate the employees which improve productivity levels and lower the costs.

Ans 3.

Hard Rock does an excellent work by creating opportunities for personal and professional development for their employees so the employees feel like their job can provide them with a future career advancement. Also employees work on a number of different tasks and interact with customers so they do not get demotivated by carrying out only one monotonous task every day.

Ans 4.

To adjust a traditional assembly line according to "core job characteristics," it is necessary to increase task variety, autonomy of workers, feedback, task significance, etc. For example, instead of giving the employees one monotonous task each day management should give them a variety of jobs to complete. F

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