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Question 18 1 pts

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West Windsor school district has three elementary schools that each cover a region of the school district. This is an example of ____ departmentalization.

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Question 19 1 pts

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LaTonnia supervises a manufacturing plant where work is highly specialized. This situation would tend to call for

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Question 20 1 pts

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Which of the following alternatives to specialization would require continually adding new tasks and challenges as part of the job design?

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Chapter 7

Chapter 7

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Question 21 1 pts

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GE determined it could better service its customers by implementing a quality initiative called six-sigma. Its first step is this process would be to

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Question 22 1 pts

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When Amazon lowered the price of Kindle, Barnes and Noble lowered the price of Nook. This is an example of a(n) ____ force for change.

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Rajan is trying to adopt more automated equipment in his soda bottling facility, and workers are resisting the change. When Rajan decides to hold a meeting to explain to workers how the change will be beneficial to them, he is using ____ as a means of overcoming resistance to change.

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Question 24 1 pts

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0 multiple_choice_question 21445257

Substantive modification of any part of an organization is known as

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Question 25 1 pts

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0 multiple_choice_question 21445271

The Kindle was the first eReader. It was a(n) ____ innovation.

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Question 26 1 pts Skip to question text.

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In most change situations, there are factors that will make the job of change more difficult and others that seem to ease the change process. The process by which the manager identifies and then eliminates as many of the forces against change as possible is called

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Question 27 1 pts

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0 multiple_choice_question 21445261

In general, the most common cause of worker resistance to change is

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Question 28 1 pts

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Boeing has internal consultants who help executives learn about how others see them and improve performance for the future. Boeing is using the OD technique

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RIM knows there are less apps for Blackberry than there are for Apple, Android phones. RIM wants to close the gap by 10% in one year. RIM is in which step in the change process?

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An organization's workforce has been reduced, and top management then promises the union that there will be no more layoffs in the next year. In the Lewin model, this is an example of which step in the change process?

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Chapter 8

Chapter 8

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Question 31 1 pts

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As Josette listens, the interviewer talks about the company's retirement plan, life insurance, and concierge service. The interviewer is discussing

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Question 32 1 pts

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Spouses of military members used to struggle with finding jobs because they moved every three years with the military. But with the increased demand for ____ some organizations value the ability to make a relatively short-term commitment by hiring them.

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Question 33 1 pts

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Those activities directed at attracting, developing, and maintaining an effective workforce are called

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Question 34 1 pts

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A job application blank should not contain questions about

A job application blank should not contain questions about

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Question 35 1 pts

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Which of the following requires employers to provide up to 12 weeks of unpaid leave for family emergencies?

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Question 36 1 pts

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A law firm evaluates its attorneys using an efficiency rating calculated by dividing total billable hours worked by total possible billable hours. This is an example of

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Question 37 1 pts

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Job descriptions include all the following information EXCEPT the

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Question 38 1 pts

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Which of the following is a discussion process between union and management that focuses on agreeing to a written contract that will cover all relevant aspects of their relationship?

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Question 39 1 pts

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An organization that refuses to hire men as administrative assistants, is an example of

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Question 40 1 pts

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An organization is considered diverse when

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Chapter 9

Chapter 9

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Question 41 1 pts

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Chandra has been a bank manager at the same bank for 35 years. She is vital to the bank and has a high level of autonomy and variety in her work. Her organizational commitment is likely to be high due to her

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Lee admires her CEO. Recently some top executives were accused of offering bribes in other countries. Lee believes there is no way the CEO knew about it. She is using

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Claudia is trying to develop a communications plan for a new plant opening. She puts in many hours of overtime and eventually gives up and goes home without finishing the project. She is experiencing which response to stress?

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Eleanor has to create an invention for her fourth grade science project. She runs into the kitchen shouting "I've got it." She is experiencing which stage of the creative process?

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Question 45 1 pts

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When a manager leaves his or her job to accept a job at another organization, the organization left behind is experiencing

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Question 46 1 pts

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Tom is taking art classes because he thinks they will help him be more creative at work. He is experiencing which stage of the creative process?

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Question 47 1 pts

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Susan ordered printer ink from Dell. Two of the four items were defective. Susan says she does not like Dell. Her ____ component of an attitude reflects her feelings and emotions she has toward something.

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Someone who is content with a low level job, is not confident, and focuses on extrinsic rewards has

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Question 49 1 pts

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____ is the relatively stable set of psychological and behavioral attributes that distinguish one person from another.

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Question 50 1 pts

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Officers in the US military have no control over employee pay. It is all based on time of service and rank. The military uses medals and ribbons to acknowledge excellence. The medals are an example of the inducement

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Question 18 1 pts Consider the Solow growth model. Suppose you have two countrie

Question 18 1 pts Figure 3-5 Hosne\'s Production Possibilities Frontier Merve\'s

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Question 18 1 pts Edit this Question Delete this Question 0 multiple_choice_ques

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