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It is important for managers to develop a global mindset. How can an organizatio

ID: 442713 • Letter: I

Question

It is important for managers to develop a global mindset. How can an organization help this process?

Describe emotional labor? List the types of jobs that involve emotional labor.

The local marketing specialist at the large brewery company developed a new advertising campaign for the fall sales. The ads primarily were directed at a sports event. The marketing group worked for months with a top advertising firm on the campaign. Efforts were successful in terms of providing higher demand for their kegs of beer at sports stadiums. However, the production department were not notified of the advertising and not prepared for the increase demand. The company was forced to buy empty kegs at a premium price. It also had to brew some of the lower-priced keg beer in vats that would have been used for higher-priced specialty beer. The result was that the brewery sold more of the lower-priced keg beer and less of the higher priced products that summer. Moreover, the company could not initially fill consumer demand for the keg beer, resulting customer dissatisfaction. Use the open system perspective to explain what has occurred at the brewery.

According to the text and the organizational learning perspective, what are the four organizational learning processes? Explain each process.

You are a member of a large international sales team. Several of the representatives have faced the questions of paying foreign government officials under the table in order to perform business in other countries. What (3) strategies should an organization consider to resolve this type of ethical issues for foreign sales representatives.

A good friend and business colleague of yours is a diversity awareness consultant. He/she has submitted a business proposal to a company that wants to address stereotyping and prejudice. The consultant claims that his proposal includes a training module that teaches employee to avoid stereotyping and placing others in categories. Discuss the accuracy of this consultant’s claim and explain what training programs can do regarding stereotyping.

What has research taught us about differences in the values across cultures? What are some of the warning flags?

What are the strategies used to reduce cognitive dissonance?

Sometimes we have a fragmentation between personal values and individual behavior. Explain what this means? What factors contribute to this fragmentation?

Five employees are complaining about their pay? Two of them leave the position, the third decides to complain to HRS about the low pay, and the other two accept the low pay. Explain why the employees exhibit different behaviors even though they believe they receive low pay.

What are the four dimensions of emotional intelligence? Explain how they stand out in a hierarchy?

Employees in a retail store warehouse continue to make inventory errors and break items that are to be shipped. An analysis of the situation reveals that individual competencies are poorly matched to the job position/requirements. Provide three different strategies that would potentially improve this kind of person-job matching.

Explain why social networks are sometimes considered the “dark side”.

What is considered information overload?

Explain the four stages of the creative process.

Explanation / Answer

Emotional labor can be defined :Immense with their work according to situation, Situation changes the attitude for the emotional worker.

There are two types of emotional labor

1) Surface Acting

2) Deep Acting

Four organizational learning processes are:

Intuition:

This type of learning process is learned for receiving the ability to solve th problem.

Interpreting

This type of learning process is learned for passing the organization communication either by oral or written or any code word.

Integrating:

This type of learning process is learned for joining each worker, union between them for passing the data as well as proficiency for their work

Institutional:

This type of learning process is learned for making whole employees to organization goals, rules and regulation and more, it is for knowing about the organization.

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