14. Which of the following managers has line authority? A.The company attorney a
ID: 442444 • Letter: 1
Question
14. Which of the following managers has line authority?
A.The company attorney advises the human resources manager with respect to a discrimination lawsuit filed by an employee.
B.A human resources manager lends guidance to the customer service manager to ensure that the proper documentation is in place before a customer service representative is fired.
C.The finance manager assists the director of sales in developing an incentive compensation program that is consistent with budgetary constraints.
D.A customer service manager establishes the work schedules of customer service representatives and can discipline them in accordance with the rules of the company.
E.The quality control manager consults with the production manager about statistical analysis of production to ensure compliance with quality standards.
15. The president of Adam's company rules with an iron fist. All decisions must first be approved by the president, regardless of how small or insignificant they are. This suggests that there is a high degree of _______ within the company.
A.departmentalization
B.work specialization
C.centralization
D.formalization
E.decentralization
16. In a(n) _______ organization, authority is centralized and rules are clearly specified.
A.functional
B.matrix
C.divisional
D.organic
E.mechanistic
17. In an organic organization, which of the following would you most likely see?
A.Multiple layers of management
B.Structured rules and regulations
C.High degree of decentralization
D.Direct supervision
E.Standardized jobs
18. At Mark's company, the policy and procedures manual is two inches thick and seemingly covers every single aspect of work in great detail. He has even jokingly said, "If the company wanted you to have a family, it would probably be in the procedures manual." Based on this, it would appear that Mark works for a(n) _______ organization.
A.organic
B.functional
C.matrix
D.divisional
E.mechanistic
19. n which of the following organizations would an organic structure likely be most appropriate?
A.An organization that relies on employees at all levels being in lockstep with directives from top management
B.A large company that is the cost leader in the market and needs to focus on efficiency and cost control
C.A company pursuing unique innovations in a dynamic, rapidly changing industry
D.A well-established company that operates in a predictable, relatively stable environment
E.A company that manufactures a high volume product using a well-established manufacturing process
20. The production of large amounts of standardized products, such as microwave ovens produced on an assembly line, is referred to as _______ production.
A.continuous
B.mass
C.component
D.unit
E.process
21. Which of the following products would likely be produced using process production?
A.Refrigerators
B.Gasoline
C.Gourmet cupcakes
D.Laptop computers
E.Custom-made outdoor furniture
22. Jolene owns her own marketing design consulting business. There are only five employees, so the organization has a flat hierarchy, and Jolene retains full authority.Jolene's company would best be described as a _______ structure.
A.divisional
B.network
C.functional
D.simple
E.matrix
23. A small, private college groups employees together by the work specialty, such as academic affairs, financial aid, food service, and campus security. This college appears to have a _______ structure.
A.divisional
B.functional
C.network
D.simple
E.matrix
24. An automobile manufacturer has four distinct business
unitslong dash—one
for each of its major brands. Each of these units is headed up by a senior manager who has authority over that brand and is responsible for performance. Based on this, it can be assumed that the company has a _______ structure
A.divisional
B.simple
C.functional
D.matrix
E.network
25. Which of the following structures is an organizational design that groups similar or related occupational specialties together?
A.Matrix structure
B.Divisional structure
C.Network structure
D.Functional structure
E.Simple structure
Explanation / Answer
14. Which of the following managers has line authority?
E.The quality control manager consults with the production manager about statistical analysis of production to ensure compliance with quality standards.
15. The president of Adam's company rules with an iron fist. All decisions must first be approved by the president, regardless of how small or insignificant they are. This suggests that there is a high degree of _______ within the company.
C : Centralization
16. In a(n) _______ organization, authority is centralized and rules are clearly specified.
17. In an organic organization, which of the following would you most likely see?
C.High degree of decentralization
18. At Mark's company, the policy and procedures manual is two inches thick and seemingly covers every single aspect of work in great detail. He has even jokingly said, "If the company wanted you to have a family, it would probably be in the procedures manual." Based on this, it would appear that Mark works for a(n) _______ organization.
19. n which of the following organizations would an organic structure likely be most appropriate?
B.A large company that is the cost leader in the market and needs to focus on efficiency and cost control
20. The production of large amounts of standardized products, such as microwave ovens produced on an assembly line, is referred to as _______ production.
21. Which of the following products would likely be produced using process production?
D.Laptop computers
22. Jolene owns her own marketing design consulting business. There are only five employees, so the organization has a flat hierarchy, and Jolene retains full authority.Jolene's company would best be described as a _______ structure.
23. A small, private college groups employees together by the work specialty, such as academic affairs, financial aid, food service, and campus security. This college appears to have a _______ structure.
24. An automobile manufacturer has four distinct business
unitslong dash—one
for each of its major brands. Each of these units is headed up by a senior manager who has authority over that brand and is responsible for performance. Based on this, it can be assumed that the company has a _______ structure
25. Which of the following structures is an organizational design that groups similar or related occupational specialties together?
D.Functional structure
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