_____ 38. Unethical managerial behavior tends to be driven by such factors as A.

Question

_____ 38. Unethical managerial behavior tends to be driven by such factors as A. the pervasiveness of immoral and amoral businesspeople. B. overzealous pursuit of personal gain, wealth, and other selfish interests. C. a company culture that puts the profitability and good business performance ahead of ethical behavior. D. heavy pressures on company managers to meet or beat earnings targets. E. All of these . ______ 39. Management's handling of the strategy implementation/execution process can be considered successful A. when the internal organization develops 2 or more core competencies in performing value chain activities. B. if and when the company meets or beats its performance targets and shows good progress in achieving its strategic vision for the company. C. if the company's culture is strong and strategy-supportive. D. if management is able to marshal adequate resources to put the strategy in place within 6-12 months. E. if managers and employees express strong support for the company's strategy and long-term direction. ______ 40. Which of the following is not a tool that managers can use to promote operating excellence and further the cause of good strategy execution? A. Benchmarking and the adoption of best practices B. Business process reengineering C. TQM D. Six Sigma quality control techniques E. Strategic resource training ______ 41. Total quality management (TQM) emphasizes all but which one of the following? A. 100% accuracy in performing tasks B. Continuous improvement in all phases of operations C. Widespread adoption of industry standard operating practices D. Benchmarking and total customer satisfaction E. Empowerment of employees and team-based work design

Explanation / Answer

38 .b 39. c 40 .a 41. e

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