1. Reflecting and experimenting are components of: A. social learning theory. B.
ID: 437300 • Letter: 1
Question
1. Reflecting and experimenting are components of:A. social learning theory.
B. experiential learning.
C. behavior modification.
D. organizational citizenship.
E. MARS model.
2. Tacit knowledge is LEAST likely to be acquired from which of the following?
A. Watching a video of someone performing the task correctly.
B. Practicing the task several times with the correct equipment or facilities.
C. Listening to an expert describe how to perform the task correctly.
D. Working with someone who knows how to perform the task correctly.
E. Working on similar, but not identical, equipment or facilities in another location.
3. Jim has just arrived late for work. This is the third time over the past five days that he has arrived more than 30 minutes late. However, you conclude that Jim's lateness is due to factors beyond his control because most other employees who also take Jim's route to work have also been late to work on these days. According to attribution theory, what attribution have you made of Jim's lateness and based on what attribution rule?
A. Internal attribution due to high conscientiousness.
B. External attribution due to high consistency.
C. Internal attribution due to high distinctiveness.
D. External attribution due to high conscientiousness.
E. External attribution due to high consensus.
4. Mental models cause us to:
A. perceive events as though people are acting on a theatrical stage.
B. select and organize stimuli in ways that are consistent with our broad worldviews.
C. believe the behavior of others is caused more by their ability or motivation than the situation.
D. perceive ourselves as members of several groups that are different from people in other groups.
E. change our personality whenever we develop new mental models.
5. How might self-serving bias be observed in a corporate annual report?
A. The report would say more about the company's problems and less about its successes.
B. The report would emphasize the role of competition, inflationary pressures and other external causes of problems in the organization's performance.
C. The report would exclude any bad news about the organization's performance.
D. The report would acknowledge that competition, the economy and other external factors should be credited for some of the company's recent success.
E. The report would acknowledge some of management's mistakes, but suggest that management in other companies have been making the same mistakes.
6. In organizational settings, empathy:
A. has both a cognitive and emotional component.
B. improves sensitivity to the external causes of another person's behavior and results.
C. can reduce the likelihood of fundamental attribution error.
D. does all of the above.
E. is only 'A' and 'B'.
7. The philosophy of positive organizational behavior states that:
A. employees are more effective when they experience extinction more than other contingencies of reinforcement.
B. employees are, by nature, good rather than bad in terms of their ethics and care for others in the world.
C. focusing on the positive rather than negative aspects of life will improve organizational success and individual well-being.
D. organizational behavior knowledge offers more positive than negative information about how to survive in organizations.
E. employees process more quickly positive rather than negative information.
8. Social identity theory says that:
A. we define ourselves in terms of our membership in certain groups and our differences with people who belong to other groups.
B. we tend to believe our own actions are caused by motivation or ability rather than the situation.
C. our expectations about another person cause that person to act in a way that is consistent with those expectations.
D. we quickly form an opinion of people based on the first information we receive about them.
E. our emotions screen out large blocks of information that threaten our beliefs and values.
9. Which of these occurs when the introduction of a consequence increases or maintains the frequency or future probability of a desired behavior?
A. Positive reinforcement
B. Extinction
C. Job satisfaction
D. Punishment
E. Negative reinforcement
10. Someone who is new to the job and has a low sense of achievement is:
A. less likely to engage in stereotyping.
B. more likely to engage in fundamental attribution error.
C. more likely to have a strong learning orientation.
D. more vulnerable to the supervisor's self-fulfilling prophecies of that employee.
E. more likely to engage in behavior modification.
Explanation / Answer
1. Reflecting and experimenting are components of:
A. social learning theory.
B. experiential learning.
C. behavior modification.
D. organizational citizenship.
E. MARS model.
2. Tacit knowledge is LEAST likely to be acquired from which of the following?
A. Watching a video of someone performing the task correctly.
B. Practicing the task several times with the correct equipment or facilities.
C. Listening to an expert describe how to perform the task correctly.
D. Working with someone who knows how to perform the task correctly.
E. Working on similar, but not identical, equipment or facilities in another location.
3. Jim has just arrived late for work. This is the third time over the past five days that he has arrived more than 30 minutes late. However, you conclude that Jim's lateness is due to factors beyond his control because most other employees who also take Jim's route to work have also been late to work on these days. According to attribution theory, what attribution have you made of Jim's lateness and based on what attribution rule?
A. Internal attribution due to high conscientiousness.
B. External attribution due to high consistency.
C. Internal attribution due to high distinctiveness.
D. External attribution due to high conscientiousness.
E. External attribution due to high consensus.
4. Mental models cause us to:
A. perceive events as though people are acting on a theatrical stage.
B. select and organize stimuli in ways that are consistent with our broad worldviews.
C. believe the behavior of others is caused more by their ability or motivation than the situation.
D. perceive ourselves as members of several groups that are different from people in other groups.
E. change our personality whenever we develop new mental models.
5. How might self-serving bias be observed in a corporate annual report?
A. The report would say more about the company's problems and less about its successes.
B. The report would emphasize the role of competition, inflationary pressures and other external causes of problems in the organization's performance.
C. The report would exclude any bad news about the organization's performance.
D. The report would acknowledge that competition, the economy and other external factors should be credited for some of the company's recent success.
E. The report would acknowledge some of management's mistakes, but suggest that management in other companies have been making the same mistakes.
6. In organizational settings, empathy:
A. has both a cognitive and emotional component.
B. improves sensitivity to the external causes of another person's behavior and results.
C. can reduce the likelihood of fundamental attribution error.
D. does all of the above.
E. is only 'A' and 'B'.
7. The philosophy of positive organizational behavior states that:
A. employees are more effective when they experience extinction more than other contingencies of reinforcement.
B. employees are, by nature, good rather than bad in terms of their ethics and care for others in the world.
C. focusing on the positive rather than negative aspects of life will improve organizational success and individual well-being.
D. organizational behavior knowledge offers more positive than negative information about how to survive in organizations.
E. employees process more quickly positive rather than negative information.
8. Social identity theory says that:
A. we define ourselves in terms of our membership in certain groups and our differences with people who belong to other groups.
B. we tend to believe our own actions are caused by motivation or ability rather than the situation.
C. our expectations about another person cause that person to act in a way that is consistent with those expectations.
D. we quickly form an opinion of people based on the first information we receive about them.
E. our emotions screen out large blocks of information that threaten our beliefs and values.
9. Which of these occurs when the introduction of a consequence increases or maintains the frequency or future probability of a desired behavior?
A. Positive reinforcement
10. Someone who is new to the job and has a low sense of achievement is:
A. less likely to engage in stereotyping.
B. more likely to engage in fundamental attribution error.
C. more likely to have a strong learning orientation.
D. more vulnerable to the supervisor's self-fulfilling prophecies of that employee.
E. more likely to engage in behavior modification.
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