Jim, the vice-president of human resources, is reading the evaluations from the

Question

Jim, the vice-president of human resources, is reading the evaluations from the new round of orientation programs. New employees report being excited about work, strongly identifying with the CEO’s speech. Many of them expressed frustration with awareness of physical facilities, grievance procedures, and benefits options. The major change has been that now orientation is managed by each employing division, rather than HRM. What should Jim do?

Hire new trainers to deliver the orientation material.
Stress the new buildings on the pre-interview tours.
Remove the CEO speech.
Let HRM coordinate the overall orientation program again.
Change the recruiting practices to attract more detail-oriented people to the firm.

Explanation / Answer

Let HRM coordinate the overall orientation program again.

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