1 of 1 of expentiseahs that service multiple phairmaceutical UPS is now leveragi
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1 of 1 of expentiseahs that service multiple phairmaceutical UPS is now leveraging its decades expertise managing its own global delivery netrork to managecompanies at once rith freezers for medicines and logistics and supply chain activities for other compa-h nies. It creaceda UPS Supply Chain Solutions division UPS has partnered with Pratt& Whitney,a world ighsecurity valts for controlled substances that provrides a complete bundle of standardizedleader in the design, manufacture, and service vices to subscribing companies at a fraction of what it-of aircraft engines, space propulsion systems would cost to build their own systems and infrastrucand indastrial gas turbines, to run its Georgia ture. These services inclade supply chain design andDistribution Centes, which processes 98 percent management, freight forwarding customs brokerapeof the parts used to overhaul Pratt&Whitmey; jet mail services, multimodal transportation, and finan- cial services, in addition to logistics services englnes for shipment anound the world UPS and Pratt& Whitney employees together keep track of n 2006, UPS started running the sapply chains ofabout 25,000 different kinds of parts and fulS up to medical device and pharmaceutical companies For1,400 complex orders each day-ranging from a few example, at UPS headquarters in Louisville, Kentucky,nuad bolts to kits comprising all the parts needed company pharmacists fil 4,000 orders a day for pumps and other supplies fromm customers to baild an entire engine On the receiving side of the 250,000-square-oo building UPS qualiny inspec of Medtronic Inc, the Minneapolis-based medicators check newly arrived parts against blueprints device company, UP'S pharmacists in Loulsvile log into Medtronic's system, fill the orders with devices stocked on site, and arrange for UPS to ship them th actic Pr& Whimy Faslity, Slence to patients UTSs service has allowed Medtromic to ose ts own distribution warehouse and signicantyThk Ou of the on Drie TrainingThe u reduce the costs of processing each ordet UPS and r parcel delivery companies are investing in ga CASE STUDY QUESTIONS I WEat are the inp 2. What technaloies are Using a handheld computer alled a Delivery Information Aghton Device puD·UPS drivers automaticaly capture customers signatures along with pickup, delivery, and time card nformation UPS information systems use these data to track packages while they ae being Scanned with CamScannerExplanation / Answer
1) The inputs of the UPS’s package tracking system are: 1) Package number 2) Date of booking 3) Customer number
The processing steps are 1) Searching the package in the database 2) Finding out the current status of the package 3) Locating expected time to deliver 4) Details of the delivery recipient.
The outputs are: 1) Package current status 2) Expected delivery Time 3) Location of the package
2) Technologies used by UPS are:
a) GPS
b) Electronic databases
c) Electronic tagging of packages
These technologies are critical to UPS’s business strategy as these allows UPS’s to efficient manage the distribution business in an efficient manner and add value to the proposition provided by UPS which is the core of the UPS’s offering to its customers.
3) The strategic business objectives of UPS’s information system are:
4) In case the information system of UPS are not available, this would result in:
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