Which of the following sascments casurement of c. The degree of d. The order e.

Question

Which of the following sascments casurement of c. The degree of d. The order e. Moss service organizations cannot use finished goods lnvury time for service org 2. Which of the following maich demand with fhexible capacity sucb asn call emploryees ineasured as a percent of the order response time, for service oeganirations c. The eraroductivity is typically easier for service organizabions is typically larger when to d. In the absence of inventory, some service e Manufacturing firms will typically serve B service organizations use reservations and apporintments to bener mach much larger markets than service firms 3. Six major objectives or performance capabilities for the operations function cetive advantage to achieve in order to achieve were discussed in class. Which of the following is not one of those six a. cost per unit e qualityd. speed e.flexibility s positioning strategy must be chosen such that it is linked with product plans 4. An organization's priorities. Which company below is most likely to choose a job shop (process-o system? a. Company 1 - manufactures standardized products with an emphasis on high product quality. volume products with an emphasis on low cost per unit. mature products with an emphasis on short and reliable delivery schedules. Company 2 - manufactures high ures customized products with an emphasis on flexible product designs d. Company 4 -manufactures e. Only service organizations use process-focused layouts of an Operations strategy, it is essential for a company to position its Operations function so performance characteristics of cost, quality, dependability, and flexibility are all equally weighted due to 5. Which of the following statements about the development of an Operations strategy is a. In the development Operations that the their equal importance b. Bo th external and internal factors need consideration before the development of an Operations strategy product line considerations, the condition of existing equipment, and facility capacities d. The Operations strategy is the plan used to achieve Operations objectives. .Product development and design considerations such as simplification and standardization are strategically e. Examples of internal factors, which should be examined in the development of an Operations strategy, include 6. The focus of the factory refers to: c. cost leadership and differentiation d. specialization e. lean production and process model of operations strategy 7. Which of the following is not one of the four production process layout choices? a fixed-position layout b. cellular layout c. job shop layout d. flow shop layout e. variabie-position layout

Explanation / Answer

1 A TRUE B TRUE C TRUE D FALSE As the services are intangible, the point of contact is more accesible and hence quicker E TRUE 2 E False As the reach is better without physical presence 3 B As apart from this all other can be used as competitve advantage 4 A As Job Shop is high involvement and cost is higher, standardized operation with better quality. Other options are less suited

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