Before we can manage other people, we must be able to manage ourselves! Before w

Question

Before we can manage other people, we must be able to manage ourselves! Before we ask other people to change, we must be able to adapt to change.

We live in a world of constant change. Instant communication and global economies and markets require individuals and organizations to change the way we operate and the way we do business. Managing change is an important tool in the Six Sigma process.

Before you begin this assignment, review the “Six Sigma Tools at Work” feature on change in your textbook.

After reviewing the Six Sigma Tools at Work, assume the role of a Six Sigma team manager. Answer the following questions below.

1. Describe a change process in your professional life (work or here at school) that you have experienced. What was the purpose of this change? What did this change accomplish?

2. Describe what motivated you to support this change.

3. Describe a situation where a leader motivated you. What did this person do?

4. How did you react and why? How will you lead and motivate people who work for or with you? What strategies will you use to help motivate the people who work for or with you?

5. What techniques would you use to lead and motivate a Six Sigma team?

6. In conclusion, how will knowing more about change processes improve your ability to make changes in the future?

Please answer all of the questions, if you can not answer all of the questions do not reply.

Explanation / Answer

1.Change process process that I experienced in my professional life is as follows:
I was working as a production engineer in a company that manufactures temperature control instruments. Hence it was my responsibility to ensure that inventory required for manufacturing the instruments is available. But there would be cases when I had to order parts for instrument in urgency. Hence taking approval from the manager would consume extra time. Therefore suggested that in case of urgency of the parts of instrument approval is not very important. Which was implemented in a week's time. After which after with service cycle of the production of instrument reduced.

2. Providing efficient and faster service to the customer is of ut most importance. Providing efficient service to the customer is what motivated me to implement the change.

3. In the above situation my manager was also a leader motivated me to suggest any changes that would improve the production process.

4. I thanked my manager for accepting the suggestion. I would motivate the people whom I lead by managing and controlling my own actions. This would help in influencing my team as well. As it is rightly said "action speak louder than words". Other strategies that can be formed in order to motivate the team member could be designing a reward program for accomplishing a target assigned.

5. Techniques that can be used to motivate Six Sigma team would be to provide training in the following area:
1. Kanban system
2.value stream mapping
3.pareto chart
4.process mapping
5.development of project charter
6.cause and effect analysis

6. Knowing about the change process is only way to improve your ability to make changes in future. Because by knowing the process you are aware of the nitty-gritty of the process which would help in redesigning the entire system that require changes in the future.

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