discuss the role of manager in recognizing valuing and engaging differences. Inc
ID: 430555 • Letter: D
Question
discuss the role of manager in recognizing valuing and engaging differences. Include commentary on what basic "cultural competence" skills are necessary for effective cross-cultural service delivery. Discuss 1.1 diversity and decision-making 1.2 leading in culturally diverse organizationdiscuss the role of manager in recognizing valuing and engaging differences. Include commentary on what basic "cultural competence" skills are necessary for effective cross-cultural service delivery. Discuss 1.1 diversity and decision-making 1.2 leading in culturally diverse organization
discuss the role of manager in recognizing valuing and engaging differences. Include commentary on what basic "cultural competence" skills are necessary for effective cross-cultural service delivery. Discuss 1.1 diversity and decision-making 1.2 leading in culturally diverse organization
Explanation / Answer
Manager is a job title that is used in organizations to denote an employee who has certain duties and responsibilities to lead functions or departments and/or employees. The manager is assigned to a particular level on an organizational chart. Employees who have the job title of manager have diverse duties and job responsibilities for people and functions.
The job description of a manager varies from organization to organization depending on the specific responsibilities that are assigned to the job function. In some organizations, the title, manager, is only assigned to employees who have other employees reporting to them as seen on an organizational chart.
The manager's role and job description are at a pay grade or job classification level of the organization that integrates functions and departments for implementation success. The manager who is responsible for a department normally has directly reporting employees for whom he or she has leadership responsibility.
Larger organizations may also have senior managers or managers of managers who report to either the director level or the vice president level, depending, usually, on the size of the organization.
Management is the responsibility for the performance of a group of people.
A manager is responsible for overseeing and leading the work of a group of people.
But, what else does manager mean and what does a manager actually do?
Leading people is the usual description of what a manager does.
But, he or she is also responsible for leadership over a segment of work, a sub-section of the organization's results, or a functional area with or without reporting staff.
To understand the broader uses of the title of manager, some organizations have senior or executive managers whose job is to lead a group of managers, each with their own functional area of responsibility and directly reporting staff.
Employees, who have the job title of manager, have diverse responsibilities for people and functions. In general, every manager's job is different, but they all have these responsibilities. Because the role of the manager bears significant responsibility, accountability, and authority within an organization, the manager has the following responsibilities.
The manager is the one who makes decisions and decision-making is the essence of planning. Planning is the first and most important function of management as a process that determines all other functions: organizing, managing human resources, managing and control.
Managers have to possess certain values, skills and attitudes in order to manage diversity effectively. Diversity management involves respect, acceptance, and acknowledgement that individuals are different and unique from each other. Managing diversity effectively requires that managers take several steps to alter values and attitudes and promote the effective management of diversity. An initial step is to secure top management commitment to diversity, as this is essential step. Top managers have to develop the correct performance and business-oriented attitudes and the correct ethical values that allow them to make appropriate use of the diverse workforce.
Effective managers can better manage diversity through providing training programs for the team members. Such programs should provide formal approaches for understanding diversity problems. Additionally, they should also highlight the importance of tolerating cultural differences, and provide ways that explain how members can respond to these differences. Moreover, managers should always to try to make the most of the team differences. This could be done through identifying first the differences among the members of the teams. Further, managers should help the team members to accept, and understand these individual differences. Afterwards, they should maximize the potential of the group by finding ways to capitalize on diverse skills, viewpoints and background. Through following the precedent mentioned steps leaders would be able to leverage the diversity in teams as an asset.
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