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High grievance rates are associated with _____. decreased levels of conflict inc

ID: 429572 • Letter: H

Question

High grievance rates are associated with _____.        decreased levels of conflict
       increased organizational performance
       decreased productivity
       better technology 3. Which of the following acts prohibits negotiating a mandatory retirement age?        Employee Free Choice Act
       Age Discrimination in Employment Act
       Old Age Security Act
       Worker Adjustment and Retraining Notification Act Question 4.4. Good faith bargaining does not require either party to agree to a proposal of the other or to make a concession.        True
       False Question 5.5. A bargainer would have high strategic power if the opponent is under heavier time pressure.        True
       False Question 6.6. Many bargaining books are tied to _____ so that answers to "what if" questions can be quickly calculated.        annual reports
       benchmarks
       spreadsheets
       industry averages Question 7.7. Local unions hold _____ before contract negotiations to help determine local members' commitment to bargaining issues in case a strike is called.        revision meetings
       counsels
       membership meetings
       bargaining conventions Question 8.8. The party wanting to renegotiate the contract must notify the other party of its intention and offer to bargain a new agreement at least _____ days before the end of the contract if the requesting party intends to terminate the agreement at that time.        10
       90
       15
       60 Question 9.9. Which of the following statements is true about good faith bargaining? "Good faith" bargaining involves not only attempting to reach an agreement, but also resolving any disputes about what the agreement means during the period in which it's in effect.

       Failing to reach an agreement is a measure of "bad faith".
       It is unnecessary to return to bargaining after an impasse is reached
       Good faith bargaining requires both parties to agree to a proposal of the other or to make a concession. Question 10.10. Coordinated campaigns simultaneously pressure the employer on several fronts, occurring instead of a strike or in reaction to a lockout        True
       False Question 11.11. Boycott effects end as quickly as strike effects.        True
       False Question 12.12. Which of the following happens under the Railway Labor Act (RLA), once the National Mediation Board (NMB) declares an impasse?        Parties enter into a 30-day cooling-off period
       Parties are not allowed to negotiate further
       The union is free to strike immediately

       The employer has the implied right to lock out employees immediately Question 13.13. A mediator uses reflexive tactics to _____        attempt to simplify agenda
       suggest a particular settlement
       clarify the needs of the other party
       avoid taking sides in important issues Question 14.14. Which of the following is true of fact-finding?        In present-day fact-finding, it is used to fix blame on one party
       It leaves parties with no other choice but to adopt the published findings
       It has been used primarily in Taft-Hartley emergency disputes
       It has a short history in U.S. labor relations Question 15.15. Unionization, in itself, introduces a degree of control rights because the employer can no longer unilaterally decide wages, hours, and terms and conditions of employment.        True
       False Question 16.16. The bargaining issues that emerge in bucket bargaining are screened into two "buckets"—conciliation and gainsharing.        True
       False Question 17.17. Multiskilling improves an individual's job security
       True
       False Question 18.18. Outsourcing is a form of subcontracting        True
       False Question 19.19. Supervisory style rarely affects grievance rates and their disposition        True
       False Question 20.20. Grievance mediation tends to shift the focus from a problem-solving mode toward a "rights" orientation.        True
       False Question 21.21. The Norris-La Guardia Act prohibits injunctions against lawful union activity, which includes strikes.        True
       False Question 22.22. Which of the following is one of the most frequently disputed issues in contract administration?        Reduced productivity
       Individual personnel assignment
       Discipline imposed for infractions of rules
       Inappropriate product quality Question 23.23. When an employee has repeatedly breached rules and been disciplined and the employee's behavior does not change, employers and unions may implement a _____ in an attempt to save the employee's job.        last chance agreement
       preliminary agreement
       verbal agreement
       live agreement Question 24.24. _____ covers disputes that occur over which job classification is entitled to perform certain work.        Incentives

       Work assignment
       Discipline
       Working conditions Question 25.25. Personnel assignment grievances most often concern _____.        LCAs
       promotions
       discipline
       incentives Question 26.26. Which is the area in which employees might be justified in unilaterally refusing a work assignment they have a valid reason to believe could lead to injury?        Work schedules
       Working conditions
       Individual personnel assignments
       Production standards Question 27.27. In the first step in the grievance procedure, an employee who believes the company has violated the contract complains to the _____, who may accept or assist in writing up a grievance.        local negotiating committee
       arbitrator
       union steward
       industrial relations representative Question 28.28. Arbitration is a labor relations process that aims to increase job satisfaction among workers through collective bargaining.        True
       False Question 29.29. Rights arbitration applies to interpreting and applying terms of an existing contract.        True
       False Question 30.30. The Landrum-Griffin Act forbids courts from enjoining lawful union activity, including strikes        True
       False Question 31.31. _____ is a quasi-judicial process in which parties agree to submit unresolved disputes to a neutral third party for binding settlement        Collaboration
       Arbitration
       Collective bargaining
       Accommodation Question 32.32. Which of the following applies to interpreting and applying terms of an existing contract?        Interest arbitration
       Collective bargaining
       Small claims arbitration
       Rights arbitration Question 33.33. In the Steelworkers' trilogy, the Supreme Court held that        arbitrators' decisions were essentially not subject to judicial review
       federal courts must enforce collective bargaining agreements, including provisions for arbitrating future grievances
       if the contract called for arbitration and if the court agreed with the arbitrator, the award would be enforced by the court if either party failed to comply with it
       the substance of the grievances and their arbitrability are to be determined by courts, not arbitrators Question 34.34. Which of the following observations concerning the Federal Mediation and Conciliation Service (FMCS) is true?        The arbitrators whose names appear in the roster of FMCS are FMCS employees
       FMCS arbitrators are private practitioners
       FMCS provides reporting or facilities assistance
       Unlike the AAA, FMCS does not provide panels Question 35.35. Prospects for pro-labor legislation are reduced by management opposition and single-party dominance of the legislature        True
       False Question 36.36. Duty-to-bargain laws substantially increase unionization beyond other public policy measures favorable to public sector unions.        True
       False Question 37.37. Strikes are very selectively permitted in the public sector.        True
       False Question 38.38. Contrary to the case in the United States, age and educational attainment are negatively related to union member activity in Japan.        True
       False 39. Mandatory membership in unions is not important in Europe since there is no exclusive representation requirement in most countries.        True
       False 40.Employee stock ownership plans (ESOPs) are not popular in Japan, where implementation of ESOPs led to decreased productivity.        True
       False High grievance rates are associated with _____.        decreased levels of conflict
       increased organizational performance
       decreased productivity
       better technology

Explanation / Answer

1.High grievance rates are associated with increased organizational performance

3. Age Discrimination in Employment Act, Worker Adjustment and Retraining Notification Act and this (Old Age Security Act) applicable for Canada

4. False.

5. True

6. Benchmarks

7. Bargaining Conventions.

8. 90

9. "Good faith" bargaining involves not only attempting to reach an agreement, but also resolving any disputes about what the agreement means during the period in which it's in effect.

Good faith bargaining requires both parties to agree to a proposal of the other or to make a concession. ring the period in which it's in effect.

10. True.

11. False

12. Parties enter into a 30-day cooling-off period

The union is free to strike immediately.

The employer has the implied right to lock out employees immediately.

13.attempt to simplify agenda
suggest a particular settlement
clarify the needs of the other party

14. In present-day fact-finding, it is used to fix blame on one party
It leaves parties with no other choice but to adopt the published findings

15. True.

16. True.

17. True.

18. True.

19. False.

20. True.

21. False.

22. Reduced productivity

Individual personnel assignment

Inappropriate product quality

23. Last chance agreement.

24. Work Assignment.

25. Discipline.

26. Working conditions and Production standards.

27. Arbitrator.

28. True.

29. True.

30. False.

31. Collective Bargaining.

32. Rights Arbitration.

33. arbitrators' decisions were essentially not subject to judicial review
substance of the grievances and their arbitrability are to be determined by courts, not arbitrators

34. The arbitrators whose names appear in the roster of FMCS are FMCS employees

FMCS provides reporting or facilities assistance

35. True.

36. True.

37. False.

38. False.

39. True.

40. True.

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