High grievance rates are associated with _____. decreased levels of conflict inc
ID: 429572 • Letter: H
Question
High grievance rates are associated with _____. decreased levels of conflictincreased organizational performance
decreased productivity
better technology 3. Which of the following acts prohibits negotiating a mandatory retirement age? Employee Free Choice Act
Age Discrimination in Employment Act
Old Age Security Act
Worker Adjustment and Retraining Notification Act Question 4.4. Good faith bargaining does not require either party to agree to a proposal of the other or to make a concession. True
False Question 5.5. A bargainer would have high strategic power if the opponent is under heavier time pressure. True
False Question 6.6. Many bargaining books are tied to _____ so that answers to "what if" questions can be quickly calculated. annual reports
benchmarks
spreadsheets
industry averages Question 7.7. Local unions hold _____ before contract negotiations to help determine local members' commitment to bargaining issues in case a strike is called. revision meetings
counsels
membership meetings
bargaining conventions Question 8.8. The party wanting to renegotiate the contract must notify the other party of its intention and offer to bargain a new agreement at least _____ days before the end of the contract if the requesting party intends to terminate the agreement at that time. 10
90
15
60 Question 9.9. Which of the following statements is true about good faith bargaining? "Good faith" bargaining involves not only attempting to reach an agreement, but also resolving any disputes about what the agreement means during the period in which it's in effect.
Failing to reach an agreement is a measure of "bad faith".
It is unnecessary to return to bargaining after an impasse is reached
Good faith bargaining requires both parties to agree to a proposal of the other or to make a concession. Question 10.10. Coordinated campaigns simultaneously pressure the employer on several fronts, occurring instead of a strike or in reaction to a lockout True
False Question 11.11. Boycott effects end as quickly as strike effects. True
False Question 12.12. Which of the following happens under the Railway Labor Act (RLA), once the National Mediation Board (NMB) declares an impasse? Parties enter into a 30-day cooling-off period
Parties are not allowed to negotiate further
The union is free to strike immediately
The employer has the implied right to lock out employees immediately Question 13.13. A mediator uses reflexive tactics to _____ attempt to simplify agenda
suggest a particular settlement
clarify the needs of the other party
avoid taking sides in important issues Question 14.14. Which of the following is true of fact-finding? In present-day fact-finding, it is used to fix blame on one party
It leaves parties with no other choice but to adopt the published findings
It has been used primarily in Taft-Hartley emergency disputes
It has a short history in U.S. labor relations Question 15.15. Unionization, in itself, introduces a degree of control rights because the employer can no longer unilaterally decide wages, hours, and terms and conditions of employment. True
False Question 16.16. The bargaining issues that emerge in bucket bargaining are screened into two "buckets"—conciliation and gainsharing. True
False Question 17.17. Multiskilling improves an individual's job security
True
False Question 18.18. Outsourcing is a form of subcontracting True
False Question 19.19. Supervisory style rarely affects grievance rates and their disposition True
False Question 20.20. Grievance mediation tends to shift the focus from a problem-solving mode toward a "rights" orientation. True
False Question 21.21. The Norris-La Guardia Act prohibits injunctions against lawful union activity, which includes strikes. True
False Question 22.22. Which of the following is one of the most frequently disputed issues in contract administration? Reduced productivity
Individual personnel assignment
Discipline imposed for infractions of rules
Inappropriate product quality Question 23.23. When an employee has repeatedly breached rules and been disciplined and the employee's behavior does not change, employers and unions may implement a _____ in an attempt to save the employee's job. last chance agreement
preliminary agreement
verbal agreement
live agreement Question 24.24. _____ covers disputes that occur over which job classification is entitled to perform certain work. Incentives
Work assignment
Discipline
Working conditions Question 25.25. Personnel assignment grievances most often concern _____. LCAs
promotions
discipline
incentives Question 26.26. Which is the area in which employees might be justified in unilaterally refusing a work assignment they have a valid reason to believe could lead to injury? Work schedules
Working conditions
Individual personnel assignments
Production standards Question 27.27. In the first step in the grievance procedure, an employee who believes the company has violated the contract complains to the _____, who may accept or assist in writing up a grievance. local negotiating committee
arbitrator
union steward
industrial relations representative Question 28.28. Arbitration is a labor relations process that aims to increase job satisfaction among workers through collective bargaining. True
False Question 29.29. Rights arbitration applies to interpreting and applying terms of an existing contract. True
False Question 30.30. The Landrum-Griffin Act forbids courts from enjoining lawful union activity, including strikes True
False Question 31.31. _____ is a quasi-judicial process in which parties agree to submit unresolved disputes to a neutral third party for binding settlement Collaboration
Arbitration
Collective bargaining
Accommodation Question 32.32. Which of the following applies to interpreting and applying terms of an existing contract? Interest arbitration
Collective bargaining
Small claims arbitration
Rights arbitration Question 33.33. In the Steelworkers' trilogy, the Supreme Court held that arbitrators' decisions were essentially not subject to judicial review
federal courts must enforce collective bargaining agreements, including provisions for arbitrating future grievances
if the contract called for arbitration and if the court agreed with the arbitrator, the award would be enforced by the court if either party failed to comply with it
the substance of the grievances and their arbitrability are to be determined by courts, not arbitrators Question 34.34. Which of the following observations concerning the Federal Mediation and Conciliation Service (FMCS) is true? The arbitrators whose names appear in the roster of FMCS are FMCS employees
FMCS arbitrators are private practitioners
FMCS provides reporting or facilities assistance
Unlike the AAA, FMCS does not provide panels Question 35.35. Prospects for pro-labor legislation are reduced by management opposition and single-party dominance of the legislature True
False Question 36.36. Duty-to-bargain laws substantially increase unionization beyond other public policy measures favorable to public sector unions. True
False Question 37.37. Strikes are very selectively permitted in the public sector. True
False Question 38.38. Contrary to the case in the United States, age and educational attainment are negatively related to union member activity in Japan. True
False 39. Mandatory membership in unions is not important in Europe since there is no exclusive representation requirement in most countries. True
False 40.Employee stock ownership plans (ESOPs) are not popular in Japan, where implementation of ESOPs led to decreased productivity. True
False High grievance rates are associated with _____. decreased levels of conflict
increased organizational performance
decreased productivity
better technology
Explanation / Answer
1.High grievance rates are associated with increased organizational performance
3. Age Discrimination in Employment Act, Worker Adjustment and Retraining Notification Act and this (Old Age Security Act) applicable for Canada
4. False.
5. True
6. Benchmarks
7. Bargaining Conventions.
8. 90
9. "Good faith" bargaining involves not only attempting to reach an agreement, but also resolving any disputes about what the agreement means during the period in which it's in effect.
Good faith bargaining requires both parties to agree to a proposal of the other or to make a concession. ring the period in which it's in effect.
10. True.
11. False
12. Parties enter into a 30-day cooling-off period
The union is free to strike immediately.
The employer has the implied right to lock out employees immediately.
13.attempt to simplify agenda
suggest a particular settlement
clarify the needs of the other party
14. In present-day fact-finding, it is used to fix blame on one party
It leaves parties with no other choice but to adopt the published findings
15. True.
16. True.
17. True.
18. True.
19. False.
20. True.
21. False.
22. Reduced productivity
Individual personnel assignment
Inappropriate product quality
23. Last chance agreement.
24. Work Assignment.
25. Discipline.
26. Working conditions and Production standards.
27. Arbitrator.
28. True.
29. True.
30. False.
31. Collective Bargaining.
32. Rights Arbitration.
33. arbitrators' decisions were essentially not subject to judicial review
substance of the grievances and their arbitrability are to be determined by courts, not arbitrators
34. The arbitrators whose names appear in the roster of FMCS are FMCS employees
FMCS provides reporting or facilities assistance
35. True.
36. True.
37. False.
38. False.
39. True.
40. True.
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