Sean ONeal decided he wanted to be his own boss after working for several years

Question

Sean ONeal decided he wanted to be his own boss after working for several years making mat tresses with a small, custom mattress shop in Santa Fe, New Mexico. He knew that the retail market was dominated by several licensed brands such as Sealy, Serta, Restonic, and Simmons He also believed he could create products with clear customer value propositions at a profit for himself. When Sean started Gentle Rest Slumber with his meager savings, he promised himself to treat his employees differently from the way he had been treated in the custom shop. Part of this promise was to be honest with his team about the company's financial condition. O MB/Alamy When he brought in employees, Sean took the time to help them understand the company's key performance indicators and to work with them on setting goals. His team consisted of sewers, warehouse staff, truck drivers, and other unskilled and semi-skilled workers. Sean didn't intend to make them all accountants, nor did he wish to become one. However, he was familiar with the critical financial statement ratios for his industry and saw clearly his vision for the company

Explanation / Answer

Employees can make use of the financial data for effective Frontline interactions and effective customer engagement. will combine big data, which will be pervasive, with human intelligence from frontline interactions with customers. It helps to engage in customer service met engagement and have a clearly defined mission role. It helps in well integrated plan and elevate on the process of organizational matrix

It helps to have clear vision regarding the company and held the employees to organize their plans effectively.

They should have concerns related to the detailed analysis of the data. As an employee I would be concerned about the reliability and the accuracy of the data if it is being used for analysis purposes.

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