1. The first step to be taken while backscheduling is to list each task on a cal
ID: 425443 • Letter: 1
Question
1. The first step to be taken while backscheduling is to list each task on a calendar.
A)True
B) False
2. The two methods that primarily facilitate the counseling process are the severity of the problem being addressed in the session and:
A) the competency of the workforce and the manager.
B) the recurring problem and its gravity.
C) the manager's comfort and ability with counseling.
D) the organizational guidelines and the adherence to them.
3. Which of the following is true of effective delegation?
A) Communication and delegation go hand in hand.
B) Effective delegation begins with an authoritative and autocratic environment.
C) One-way communication is essential for effective delegation.
D) Delegation of work is possible only in the production line approach.
4. Teri developed a PERT chart that showed her the longest line of activities where a delay in any of the activities would cause a delay in her entire project. Teri was using the _____ method.
A) activity path
B) critical path
C) longest path
D) Gantt path
5. When helping others to set SMART goals, managers should:
A) remove time constraints.
B) generalize the goals.
C) avoid modifying or updating original goals.
D) use intrinsic and extrinsic rewards.
Explanation / Answer
1. True. Backsheduling involves working from the due date to start time and this requires scheduling the tasks on a calendar.
2. B. In addition to the severity of the problem, the gravity of the recurring problem will facilitate the counselling process. Counselling can be given by someone other than the manager too.
3. A. Communication and delegation must go hand in hand. Delegation cannot be authoritative or one-way.
4. B. Critical path method was being used by Teri..
5. D. Managers should use intrinsic and extrinsic rewards while helping others to set SMART goals. The SMART goals must be specific, measurable, time bound and consistent. .
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