Question 4: Frank Rainsford has been, in effect, the CEO of Frank’s All-American

Question

Question 4: Frank Rainsford has been, in effect, the CEO of Frank’s All-American BarBeQue since its inception. His major role has been that of restaurant manager, receiving support from his assistant manager Ed Tobor for the last fourteen years. Frank has two children, a son and daughter, who both worked in the restaurant as teenagers. His daughter has worked periodically at the restaurant since she graduated from high school. Frank’s son, who recently lost his job, has returned to work for his father. The son produced several plans to expand the business, including the opening of a second restaurant and the extensive use of social media. After careful consideration, Frank has decided to open a second restaurant, but this has presented him with a major problem—how to assign responsibilities to personnel. His son wants to be designated the restaurant manager of the second restaurant and made the vice president of marketing. Ed Tobor also wants to be the manager of the new restaurant. His daughter has expressed an interest in being the manager of either restaurant. How should Frank resolve this problem?

Explanation / Answer

Frank should consider the below parameters to arrive at the decision of hiring one of Tobor, his son and his daughter to be the restaurant manager -

1. Years of experience in similar role/services.

2. Educational qualifications

3. Knowledge of restaurant business

4. Experience in setting new business.

Based on most of these parameters, Frank should consider Ed Tobor to be the restaurant manager while taking help from a strategic point of view from Frank's son and hire his daughter as an assistant manager to let her understand the business while helping Ed on the technology and operations side of the business.

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