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Q. 3: For a company of your choice, categorize and explain the relative importan

ID: 423473 • Letter: Q

Question

Q. 3: For a company of your choice, categorize and explain the relative importance (highly important, moderately important, o less important) of each of the stakeholders listed below for the operations of the firm. (10 points) ow your response will be grade a) Logical categorization and explanation of each categorization: 1 point x 10 10 points b) Bad quality of writing (unstructured response, spelling and grammar mistakes and typos): -1 point Relative importanoe Explanation of relative importance Stakeholder Supplier Customer Staff Staff Representative Bodies Company Management Government Page 2 of 4 DSCI 303: Homework 01 (100 points Regulatory Bodies Lobby Interest Groups Shareholders Society

Explanation / Answer

Company Example – Amazon

Supplier- Highly Important- Amazon’s business depends highly on type/ number/ category of suppliers and what price they sell at

Customer- Highly Important- Different customer segments buy various categories of products, across geographies, hence without customers, Amazon’s business would not exist

Staff- Highly Important- Staff at customer service/ Sales/ Operations etc. are very important, serving as a backbone for Amazon’s business model to operate with efficiency

Staff representative bodies- less important, as Amazon does not face any such labour union sort of issues. They pay staff well

Company Management- Highly Important- Amazon higher management people from top MBA and Engineering schools to make their business function with efficacy

Regulatory bodies- Moderately Important, as the necessary compliances, country specific, are met often

Lobby/ Interest Groups- Moderately Important- They affect only at Macro level for some specific reasons only. Amazon’s business mostly depend on retail customers

Shareholders- Highly Important- Of course, they are responsible for brand equity and value of the company in market

Society- Moderately Important – they do business fulfilling needs of people globally, but not much highly involved in CSR activities, like not much giving back to the society, which they can