class name is operations management Classify each of the product/service describ
ID: 423471 • Letter: C
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class name is operations management
Classify each of the product/service described in the table below as PURE GooDs, cORE GOODS, CORE SERVICES, or PURE SERVICES; and explain the reasoning behind each categorization. (15 points Note: For pure product, you need to explain how the customer receives no service component For core product, you need plain how both product and service components are present, but the product component is the core part of the offering. Similar logic also applies to the classifications of pure service and core service. ow your response will be grade a) Correct categorizations: 1 point x 5 5 points b) Logical explanation of each categorization: 2 points x 5 10 points Bad quality of writing (unstructured response, spelling and grammar mistakes and typos): -1 point 1.1: A 2-hr tour of Boeing's plant in Everett, WA with live commentary and snacks Classification Explanation 1.2: A gift certificate for a 2-day full-size car rental that can be used by the recipient in the next twelve months Classification Explanation 1.3: A used mattress bought from a yard sale (i.e. no warranty / guarantee, no returm for any reason) Classification Explanation A brand new washing machine with a 5-yr wam 1.4: Classification Explanation anty 1.5: A full-service oil change (includes new oil and the service of replacing the oil) for a car at JiffyExplanation / Answer
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