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In the 1960s Procter & Gamble recognized that disposable diapers could be made a

ID: 420852 • Letter: I

Question

In the 1960s Procter & Gamble recognized that disposable diapers could

be made a mass- market product and developed techniques to produce diapers

at high speed and correspondingly low cost. The result was that it

dominated the market. According to Harvard’s Michael Porter, who made

a careful study of this industry, the following were some ways in which

Procter & Gamble might have signaled other firms to deter entry.

Tactic

Cost to P&G

Cost to an Entrant

1. Signal a commitment to

defend position in diapers

through public statements,

comments to retailers, etc.

None

Raises expected cost of

entry by increasing probability and extent of

retaliation.

2. File a patent suit. Legal fees Incurs legal fees plus the

probability that P & G wins

the suit with subsequent

cost to the competitor.

Legal fees

Incurs legal fees plus the

probability that P & G wins

the suit with subsequent

cost to the competitor.

3. Announce planned

capacity expansion.

None

Raises expected risk of

price- cutting and the probability of P & G’s retaliation to entry.

4. Announce a new

generation of diapers

to be introduced in the

future.

None

Raises the expected cost of

entry by forcing entrant to

bear possible product development and changeover costs

contingent on the ultimate

configuration of the new

generation.

a. In considering these possible tactics, why should managers at Procter &

Gamble be concerned about their costs?

b. Why should managers be concerned with the costs to an entrant?

c. By the 1990s Procter & Gamble had to compete with high- quality,

private- label diapers (as well as with Kimberly- Clark, which successfully

entered the market in the 1970s). In March 1993 its Pampers brand had

about 30% of the market, and its Luvs brand had about 10%. The price of

Luvs and Pampers exceeded that of discount brands by over 30%. Should

Procter & Gamble have cut its prices?

d. In 1993 Procter & Gamble sued Paragon Trade Brands, a private- label

producer, alleging infringement of two patents. Are lawsuits of this kind

part of the process of oligopolistic rivalry and struggle?

Tactic

Cost to P&G

Cost to an Entrant

1. Signal a commitment to

defend position in diapers

through public statements,

comments to retailers, etc.

None

Raises expected cost of

entry by increasing probability and extent of

retaliation.

2. File a patent suit. Legal fees Incurs legal fees plus the

probability that P & G wins

the suit with subsequent

cost to the competitor.

Legal fees

Incurs legal fees plus the

probability that P & G wins

the suit with subsequent

cost to the competitor.

3. Announce planned

capacity expansion.

None

Raises expected risk of

price- cutting and the probability of P & G’s retaliation to entry.

4. Announce a new

generation of diapers

to be introduced in the

future.

None

Raises the expected cost of

entry by forcing entrant to

bear possible product development and changeover costs

contingent on the ultimate

configuration of the new

generation.

Explanation / Answer

a) Managers at P&G should be concerned about their costs as the cost of operations and production cost reduce the profit margin earned by the comapny. As the ultimate objective of any firm is profit maximization, that is to earn maximum profit year after year, incurring any cost reduce their profit margin and thus affecting the profit sharing percentage amongst the owners of the firm.

b) Managers should be concerned with the costs to an entrant as it poses a barrier to the entry of the new entrants. If the costs to an entrant is high, the new entrant would not be interested to enter in the industry and it acts as a barrier to the entry of the new firm. Firms are interested in making the costs to an entrant high so as to reduce the potential competition in the market.

c) As the diapers industry is highly competitive and P&G is competing with private labeled diapers which are of low price compared to P&G, so P&G should definitely have to cut down its price otherwise it will have a large reduction in its customer base as customers would switch to the competitor's product which are of low price.

d) In case of oligopolistic market, there are few players in the market and each one of them try to distinguish their product so as to capture the maximum market share. So P&G can file a lawsuit in order to reduce the competitive rivalry.

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