I do not understand this question, please help. Create your own AIDET key words

Question

I do not understand this question, please help.
Create your own AIDET key words at key times in each of the five fundamentals of AIDET for a healthcare clinical or non-clinical position or one of your choice. -state the actions and use actual words/phrases for each of the following when seeing a patient in that setting. • Acknowledge • introduce • Duration • Explanation • Thank you I do not understand this question, please help.
Create your own AIDET key words at key times in each of the five fundamentals of AIDET for a healthcare clinical or non-clinical position or one of your choice. -state the actions and use actual words/phrases for each of the following when seeing a patient in that setting. • Acknowledge • introduce • Duration • Explanation • Thank you
Create your own AIDET key words at key times in each of the five fundamentals of AIDET for a healthcare clinical or non-clinical position or one of your choice. -state the actions and use actual words/phrases for each of the following when seeing a patient in that setting. • Acknowledge • introduce • Duration • Explanation • Thank you

Explanation / Answer

The AIDET approach is generally used for improving the communication.

Example: A patient, who has brought to healthcare center by ambulance, appears to be scared and upset.

Acknowledge: the registrar in the reception area makes eye contact and smiles at the patient.

Introduce: HI, my name is XYZ.

Duration: I am going to register your details which can take approximately 10 minutes.

Explanation: the registrar explains every consent, patient privacy, regulations and informs the patient if co pay needs to be collected.

Thank: thank you for choosing our health care center. If you need any help during your admission here, you can reach out to any staff person or if you want queries on what has been done you can reach out to me or let through someone that you need me and I can come back.

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