27. The picket fence strategy is best suited for: a. small-to-medium businesses
ID: 419248 • Letter: 2
Question
27. The picket fence strategy is best suited for: a. small-to-medium businesses b. large businesses c. businesses who already identify customers individually and differentiate them lby d. businesses who do not yet identify or differentiate their customers individually 28. All of the following agreements would likely ease the sales department's transition except: a. b. c. d. addressing ways salespeople can save time and earn higher commissions phasing out the use of sales force automation software specifying which information is for enterprise use and which is for their use only prioritizing which information is needed about customers 29. In the transition to a customer-strategy enterprise, the human resources department plays all of the following roles except: a. b. c. d. evaluating whether the company has the capability to change addressing all key recruiting, training, and ongoing support issues creating new career path opportunities aligning technology implementation with business strategy 30. The greatest competitive advantage in managing employees in a customer-strategy organization lies in: a. b. c. d. Using technology to automate more routine jobs. Equalizing salaries to value lower-tier employees. Making the most talented employees more productive. Setting clear rules about personal use of company resources.Explanation / Answer
27. The picket fence strategy is best suited for businesses who already identify customers individually and differentiate them by value.
Answer: Option c
28. Addressing ways salespeople can save time and earn higher commission is the agreement which wont ease the transition process of the department.
Answer: Option a
29. As the company is already transitioning, HR department wont evaluate whether the company has the capability to change,
Answer: Option a
30. The greatest competitive advantage in managing employees in a customer-strategy organization in using technology to automate more routine jobs.
Answer: Option a
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