(i) Think back to the Samson Brood a scenario discussed in some detail your init
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(i) Think back to the Samson Brood a scenario discussed in some detail your initial reaction in how to address Samson (what you were asked to do) and then after our classroom discussion and what you have learned in this class tell me what you would have done differently
(ii) Based on the well stated objectives in the picture, put the criteria from a to b that fits those obectives. NOTE the objects can have more than one criteria.
a) specific b) individual c)measurable d) realistically set
The Stock Clerk-Case Study #1 Samson Brood is a stock clerk in an office building. He is a chronic griper-complains about management, the lay-out of the office, the amount of work he has to do, and the people whose departments he supplies. His supervisor notes that Samson frequently will step right over supplies that are lving on the floor instead of picking them up right away and storing them on the shelves. When pulling stock from the shelves, ho is short of aa On his rounds through the building, when Samson sees that a department supplies and will be ordering them soon, he doesn't set material aside in anticipation of th order, thus prolonging delivery time - this wouldn't happen if he would just think ahead and plan accordingly At coffee breaks and at lunch the boss has overheard Samson making disparaging remarks about him to other employees, and also talking about how ignorant the Board of Directors has bee n as it relates to handling the company business Samson frequently miscounts on the supplies and inventories, particularly when it involv forecasting the amount of supplies that will be used up and anticipating the departments' needs. In addition, he delivers supplies to the wrong department and he really doesn't seem to care. ever, he is never late to work, and seems popular with the other stock clerks and with the employees of other departments. He has never denied a request to stay late for work or even come in on a Saturday- even though he isn't paid overtime - but he sure likes to gripe about How it, It is time for his performance review- the Company evaluation form asks you to rate and discuss with employees the following categories: initiative, dependability, loyalty, cooperation, leadership and job knowledge Questions: 1. To improve Samson's performance, which items will you focus on in your discussion a. initiative b. dependability c. loyalty d. cooperation e. leadership f. job knowledge g. other To improve his performance, how would you rate (or grade) his performance on each of the items you selected in #1 above? 2. Outstanding Above Average Average Below Avg. Poor UnsatisfactoryExplanation / Answer
As Samson Brood hold poor ratings E. for performance parameter a, b, c & f , where as ratings for performance parameter e for leadership is unsatisfactory-
If he could understand what's leadership then his performance will be quality performance - As leadership involves model behavior for effective & efficient output which is missing in case of mr. Brood.
Developing unhealthy atmosphere by promoting non cooperation is similar to offensive act, As team is virtual form of office and wickets performing elements/ member of team decides performance of whole team. Hence to tolerate his behavior may result in sudden breakdown as he takes himself granted as model by attending office for more hours & available on holyday.
Hence being clerk his value is not as value of decision maker. he is at decision supporter role. He takes himself granted that he is decision maker and started developing his own discipline. He must warn & impose certain disciplinary action to regulate his behavior so that his work performance will be as per requirement of office. His unwanted involvement must be immediately stop by encounter his unofficial behavior freedom.
What you have done differently-
Subjected to seniority certain time must be given to mr. Brood to update himself as per requirement of office & if no changes observed after warning then replacement for this person is recommended.
If he is attending office for more time than other employee but output is negative then his dedication for office is worthless. Still office insists to favors for mr Brood subjected to dedication of time then depute assistant for him which will care and maintain Mr. broods role.
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