Suppose that your team has discussed management\'s request. You agree that it ma

Question

Suppose that your team has discussed management's request. You agree that it makes sense to have another organization manage the training portion for this new application. You have been asked to develop a statement of work for this engagement.

Statement of Work for Project Name

Prepared by:                                      Date:

I.Scope of Work:

Describe the work to be done to detail. Specify the hardware and software involved and the exact nature of the work.

II.Location of Work:

Describe where the work must be performed. Specify the location of hardware and software and where the people must perform the work

III.Period of Performance:

Specify when the work is expected to start and end, working hours, number of hours that can be billed per week, where the work must be performed, and related schedule information.

IV.Deliverables Schedule:

List specific deliverables, describe them in detail, and specify when they are due.

V.Applicable Standards:

Specify any company or industry-specific standards that are relevant to performing the work.

VI.Acceptance Criteria:

Describe how the buyer organization will determine if the work is acceptable.

VII.Special Requirements:

Specify any special requirements such as hardware or software certifications, minimum degree or experience level of personnel, travel requirements, and so on.

Explanation / Answer

Scope of Work: Manage and facilitate training of personnel. Work involves training using interactive high-level learning content. The trainings will mostly be done on a windows PC with common software such as MS office suite, CRM portal, and SAP ERP system. Location of Work: Location would be at our local office. We will provide and arrange for all necessary equipment (both hardware and software) required for the training sessions. Period of performance: The training will be held on five working days for 4 hours each day in after lunch sessions including any breaks. Billable hours will hence be capped at 20 hours per week. Deliverable Schedule: Trainer is expected to complete all modules of the training session one week ahead of schedule leaving enough time for post training assessments and other exams. Applicable standards: Trainer must have at least 10 years hands on experience with all the software mentioned in (I) Acceptance criteria: We will assess the performance of trainees through our specialized assessment test and expect trainees to pass all queries put forward with ease. Special requirements: Trainer must possess a master’s degree with at least 10 years’ experience in the industry with mentioned software. Might have to travel onsite for onsite trainees. Travel restricted to 2 days a week maximum.

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