PARTI PHILUSUPI FLEXIBLE BENEFITS SYSTEM IMPLEMENTATION AT SHAH MEDICAL CENTER t

Question

PARTI PHILUSUPI FLEXIBLE BENEFITS SYSTEM IMPLEMENTATION AT SHAH MEDICAL CENTER the cost and improve the service of its employee benefits covera e nd greater coordination of human resource obie A multifunctional team of 13 members was formed with represe Senior management of Shah Alam Medical Center decided to procure and implementa managem system that would reduce the cost and improve the service o new system would have to meet four goals: imp benefits flexibility, better cost management, a tives with business strategies atives from four departments-Human Resources (HRI, Financial Sys Services (IS)-and t four goals: improved responsiveness to employee needs jec. tems s (FS), and Information d six technical experts from the consulting firm of Hun and Bar Software (HBS cal experts from the consulting firm of Hun and Bar Software (HBS Early in th e project a workshop was held with participants from Shah Alam and HBS to clan and finalize project objectives and develop a project plan, milestones, and schedule. Project com- pletion was set at 10 months. In that time HBS had to develop and supply all hardware and soft ware for the new system: the system had to be brought on-line, tested, and approved; HR workers had to be trained how to operate the system and load existing employee data; all Shah Alam employees had to be educated about and enrolled in the new benefits process; and the enrollment data had to be entered in the system The director of FS was chosen to oversee the project. She had the technical background and had previously worked in the IS group in implementing Shah Alam's patient care information system; everyone on the team approved of her appointment as project leader. She selected two team leaders to assist her, new system met HR requirements and the needs of Shah Alam employees. T was to ensure that the new software interfaced with other Shah Alam systems one each from HR and IS. The HR leader's task was to ensure that the The IS leader's task Members of the Shah Alam team worked on the project on a part-ti half their time on the project and the other half on their normal daily duti and team leaders also work me basis, spending roughly es. The project managen ed part-time on the project, although each gave the project priority. had made it clear that meeting project requirements and time ect manager was given authority over functional managers an project team members for all project-related decision

Explanation / Answer

Ans: Appointing FS director for the project is a right decision as she has a technical background which will be helpful in understanding the working of the system and she also has experience in working in Information system.

Selecting a person from the deparment will help in making effective decisions about what changes has to be made in the project as she knows the loopholes and can give a better solutions to it.

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