Working in a telecommunication company ....Develop a 700-word summary of the man

Question

Working in a telecommunication company ....Develop a 700-word summary of the management processes successfully utilized in this business/industry. Include the following: Identify the communication methodologies utilized with associates, peers and various levels of management. Discuss how tasks are assigned and how delegation is used to improve overall effectiveness in the workplace. Compare the leadership styles utilized at various levels of the organization to secure followers and accomplish objectives. Evaluate how your skills will translate into this role. What additional skills will you need developing? What skills will help you be successful?

Explanation / Answer

In this competitive world to be or to top the league, one must continuously improve their processes. Failure in doing so will result in the big loss and big loss comes with a higher cost, low revenues, less motivated employees and fewer satisfied customers.

Now here comes the roles of the management to maintain a well-regulated process that improves the company’s as well as an individual performance by driving operational excellence and business agility and to do that the first step is communication methodologies that are being practiced in your company. It's important to note that communication can move upward through an organization from employees giving feedback to executives; downward by executives and managers communicating goals, initiatives, and performance to employees; and horizontally between peers and departments working to accomplish tasks and projects.

The first method:

Face to face communication

Face-to-face communication takes place when people communicate with each other in their physical presence. The ability to emphasize passion, commitment, and feelings directly to an audience can make face-to-face a very effective form of communicating. This can be done one-on-one or through group meetings and rewarding your employee personally boost his/her confidence which translates into higher efficiency in the work.

Telephonic conversation

Telephonic conversation is another medium which is widely used in the company among the employee and management but as the many research states that many this is not the right technique for long talks this type of communication is just good for the information purpose.

Email

Email is one of the dominant forms of communication. It is quick, cheap, and works great for companies spread all over the globe. It allows for communication that is convenient for the receiver and sender. A few disadvantages are that email is less personal than face-to-face or phone communication and often can lead to misunderstandings or misinterpreted messages based on how things are written and perceived

Second step

How tasks are assigned and how delegation is used to improve overall effectiveness in the workplace.

There are few essential steps for effective management and delegation:

1. Pick the right person, match the requirements of the job to the abilities of the person. Be sure that the person you delegate the task can do the job.

2 Delegate effectively to the right person. This frees you to do more things of higher value.

3. Delegate smaller tasks to newer staff to build their confidence and competence.

4. Delegate clear outcomes. Make them measurable. If you can’t measure it, you can’t manage it. Explain what is to be done, how you think it should be done, and the reasons for doing this job in the first place.

5. Delegate with participation and discussion. Invite questions and be open to suggestions. You need to delegate in such a way that people walk away feeling, ‘‘This is my job; I own it.’’

Delegate authority over the resources staff will need to fulfill the responsibility. Be clear about the time they have, the money they can spend, and the people they can call on to help them to do the job.

Compare the leadership styles utilized at various levels of the organization to secure followers and accomplish objectives

Third

What additional skills will you need developing? What skills will help you be successful?

One needs to develop both technical as well as soft skill to be successful so, let’s take an example of the telecommunication industry so one needs to be well equipped will the current technical skills which the market demands.

Like The ability to administer routers, switches, gateways and oversee telecom infrastructure including the WAN and LAN

WAN protocol skills, BGP and OSPF. The ability to code in Perl or Python is also commonly requested.

Telecom certifications, with membership or certification from the BICSI. Other common requirements include being a Cisco Certified Network

Soft skills

Good interpersonal communication is necessary to grow in your job. You are expected to communicate intelligently with not just your colleagues and bosses at the office, but also vendors, clients, customers etc.

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