1. Which of the following is the highest level of emotional intelligence? Manage
ID: 412396 • Letter: 1
Question
1. Which of the following is the highest level of emotional intelligence?
Management of own emotions
Awareness of others’ emotions
Concealment of true emotions
Management of others’ emotions
Awareness of own emotions
2.
The emotional experience that occurs when our beliefs, feelings, and behavior are inconsistent with each other is called:
neglect.
cognitive distance.
cognitive justification.
cognitive dissonance.
emotional intelligence.
3.
The exit-voice-loyalty-neglect (EVLN) model:
outlines the four consequences of emotional intelligence.
is a method for identifying the four ways to manage employee emotions.
explains why the psychological contract differs between employees and their employers.
is a template for organizing and understanding the consequences of job dissatisfaction.
explains the main differences between affective commitment and continuance commitment.
Explanation / Answer
Q1) Management of own emotions
One can help other and manage their emotion; only once one can identiy his emtional trigger points or situation and gain mastery in controlling one's emotion. Awareness of the situation like anger, sadness, fear or guilt and then practicing to stay in control during such situation are very important.
Helping other in controlling thier emotion is like controlling yourself and then resonanting others to our emotions.
Q2 ) Cognitive Dissonance
Q3) It is a template for organizing and understanding the consequences of job dissatisfaction. These are one of four way through which employees respond to the job disatisfaction.
Related Questions
Navigate
Integrity-first tutoring: explanations and feedback only — we do not complete graded work. Learn more.