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It seems common in many of today%u2019s workplaces that people don%u2019t actual

ID: 403757 • Letter: I

Question

It seems common in many of today%u2019s workplaces that people don%u2019t actually talk to one another frequently. We rely on e-mail, or the even less rich communication channel of text messaging. The benefits of moving lots of information quickly around an organization and between individuals are real. However, people can too frequently %u201Chide behind%u201D their computers and send messages electronically that they might otherwise censor or re-think in face-to-face communication. What approaches would you recommendimplement as a new manager taking over an organization to improve communications without abandoning the use of e-mail?

Explanation / Answer


The best approaches to improve communications within a company depend on the needs and circumstances of the business. One possible approach is to ask employees to share any communication issues they may be having

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