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There have been complaints that the sports page of the Dubuque Register has lots

ID: 403452 • Letter: T

Question

There have been complaints that the sports page of the Dubuque Register has lots of typos. The last 6 days have been examined carefully and the number of typos/page is recorded below. Is the process in control using

Day

Number of Typos

Monday

2

Tuesday

1

Wednesday

5

Thursday

3

Friday

4

Saturday

0

What type of Statistical process Control Charts is appropriate in this case?


Are all points within the control limits? Explain.


What are the 99.73% UCL and LCL for these data?


Would your previous answer change if the limits were set to 95.45%?

Day

Number of Typos

Monday

2

Tuesday

1

Wednesday

5

Thursday

3

Friday

4

Saturday

0

Explanation / Answer

c = 15/6 =2.5

UCl = c + 2.78c^0.5 = 6.895

LCL = c - 2.78c^0.5 = -1.85 (0)

As none of the observations are outside the control limits, the process is in statistical control.

if limits were set to 95.45 % then

UCl = c + 1.69c^0.5 = 4.697

LCL = c - 1.69c^0.5 = 0.303


then it would not be in the contol limits


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