what changes in the work situationmight account for the increase in productivity
ID: 402270 • Letter: W
Question
what changes in the work situationmight account for the increase in productivity and the decrease in controllable rejects? what might account for the drop in absenteeism and the increase in morale? what were the major changes in the situation? which changes were under the control of the manager? which were controlled by the workers? what might happen if the workers went back to the old assembly line method?
a company is considering the relacation of its manufacturing plant and administrative offices from a small city in the midwest to a similar-sized city in the south. approximately 20 percent of the residents of the city are employed by the company, and many others are employed in businesses such as banks, personal service, restaurnts, shopping centers, and supermarkets that would suffer a decline in business if the company decides to relocate. Does the company have a social responsiblity to factor into its decision the impact that is move would have on the city? why?
what are 3 examples of what would be considered unethical behavior involving management of quality, and state which ethical principle are violated?
Explanation / Answer
Is this a hot plate study
What changes in the work situation might account for the increase in productivity and the decrease in controllable rejects? The changes in the work situation that might account for the increase in productivity and the subsequent decrease in controllable defects are the redesign of the work flow and the increase in the work responsibility assigned to each worker. The redesign of the work flow allowed workers to assemble a unit of the hotplate instead of only a part over and over again. This resulted to 'empowered' workers as they now feel that they own the job as shown by the declaration "Now, it is my hotplate." Given the more responsibility, the workers became more empowered and accountable with their jobs and tasks.
Each worker was treated as an individual creating a hot plate instead of just a part of the process. I believe the workers gained ownership and pride in their work. The workers took something and made it their own which resulted in a better sense of self-worth and more pride in their work. With a new sense of ownership and pride, the assembly line mentality disappeared. Instead of the same old job, it became personal. The rejects declined because the workers are focused on completing the task that they are now more responsible for completing. Since the hotplate is now their piece, the workers are more precise and accurate in making a piece they can be proud of which eliminates or decreases the rejects.
2. What might account for the drop in absenteeism and the increase in morale? The changes on how the hotplates are assembled are probably the most important factor that can account for the significant drop in absenteeism and the increase in morale. This is so because as the job tasks became more complicated and allowed the workers to actually own the final output motivated the same workers to be more responsible are regards how the plates are assembled.
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