List the steps involved in getting gasoline into your car for full service and f

Question

List the steps involved in getting gasoline into your car for full service and for self-service. Assume that paying cash is the only means of payment.

a. Self-service comprises the following order of steps.

1. ___________________________________________

2. ___________________________________________

3. ___________________________________________

4. ___________________________________________

5. _____________________________________________

For each numbers above the choices are: customer selects station,return to auto and drive off, customer pumps desired amount of gas and performs other services, select octane level, or pay cashier for gas and other products (cash) inside station

b. Full service comprises the following order of steps.

1. ________________________________________

2. ________________________________________

3. ________________________________________

4. _________________________________________

5. _________________________________________

For each numbers above the choices are: Tell attendant type and amount of gas and services desired, drive off, customer selects station, attendant pumps desired amount of gas and performs other services, or pay attendant cash for gas and other services

Explanation / Answer

A:

1. Customer selects station

2. Select octane level

3. Customer Pumps Desired Amount of Gas and Performs Other Services

4. Pay Cashier for Gas and Other Products (Cash) Inside Station

5. Return to Auto and Drive Off

B:

1. Customer selects station

2. Tell Attendant Type and Amount of Gas and Services Desired

3. Attendant Pumps Desired Amount of Gas and Performs Other Services

4. Pay Attendant Cash for Gas and Other Services

5. Drive Off

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