Because physicians are typically busy treating patients (in the back of the offi

Question

Because physicians are typically busy treating patients (in the back of the office), they place an enormous amount of trust in their office and management staff to “handle matters up front.” Additionally, it is important that healthcare practice managers understand those circumstances which have the potential to give rise to their own professional liability (not just the physician’s), and what responsibilities and liabilities may be attributed to their own actions by virtue of them being employed by a medical practice. Does the “law of agency” apply to a practice manager working in a healthcare practice? Why or why not? Give an example. Search entries or author

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Answer:

Because physicians are typically busy treating patients (in the back of the office), they place an enormous amount of trust in their office and management staff to “handle matters up front.” This is true that physician and doctors do not get involved in routine interaction and routine management of patients other than treatment.

Additionally, it is important that healthcare practice managers understand those circumstances which have the potential to give rise to their own professional liability (not just the physician’s). The healthcare manager does have the liability to provide good management service in the healthcare unit.

The responsibilities and liabilities may be attributed to their own actions by virtue of them being employed by a medical practice are as below

Healthcare practice managers need to manage the healthcare system and processes in a professional way and ensure that efficiency and effectiveness are ensured in the healthcare operations.

Healthcare practice managers need to develop system and processes in such a way that patients feel comfortable and they can execute their tasks easily in the healthcare unit.

Healthcare practice managers need to manage the issues of customers(patients) and should help them to the extent required in the healthcare unit.

Yes, the “law of agency” applies to a practice manager working in a healthcare practice, because the practice manager working in the healthcare units are the representatives of the medical health organization i.e. medical owner, or physician or doctors. The practice managers are deputed to ensure that they organize the execution as the routine and normal operations in the healthcare unit and they ensure that the operations are working in the professional ways. These practice managers reviews the whole system of management and fulfills the gap any in the systems and processes so that any issues or discrepancies are resolved and managed properly. They have the rights to handle the things in the unit as they are responsible for the unit operations. Hence they are working in the similar way of agents. Hence we can say that the law of agency is applicable for practice managers.

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