The Supply Chain process is a subset of the Operations business process. Select

Question

The Supply Chain process is a subset of the Operations business process.

Select one:

True

False

The systems approach to optimize OPSCM is to sub-optimize some or all of the processes from resources to delivery of finished products & services so the end result of the whole system will be optimal.

Select one:

True

False

Which is NOT a key role of OPSCM?

Select one:

a. to create a profit

b. to meet customer service requirements

c. to minimize the environmental impact of its activities

d. all of them are key roles of OPSCM

OPSCM is only involved with the internal processes of any organization.

Select one:

True

False

Which is a NOT a strategic responsibility of supply chain management?

Select one:

a. strategy alignment

b. capacity planning

c. sourcing

d. partnerships

OPSCM productivity is more important for companies competing on fast customer response like Zara.

Select one:

True

False

Which is the best method to improve the capacity of any process?

Select one:

a. add resources

b. reduce the demand

c. improve productivity

d. all are equally effective

which is not a key question in strategic capacity planning?

Select one:

a. What kind of capacity is needed?

b. How much capacity is needed?

c. When is capacity needed?

d. All are key questions.

Productivity is a measure of the cost of a unit of output.

Select one:

True

False

Which is NOT a product or service design activity that needs OPSCM involvement?

Select one:

a. develop new products and services

b. refine existing products and services

c. formulate quality goals

d. All require Operations involvement.

Which operations / production process layout type would be appropriate for a high variety, low volume product or service like tailored clothing or a hospital?

Select one:

a. batch

b. project

c. job shop

d. assembly line

In the business process improvement (bpi) method, which is an appropriate tool to find root causes?

Select one:

a. cause-effect analysis

b. check sheets

c. flow process chart

d. brain storming

Which is NOT an input to a process?

Select one:

a. labor

b. customer orders

c. capital

d. information

e. materials

Which is NOT an execution process within the scope of supply chain management?

Select one:

a. production/operations

b. product research & development

c. logistics/distribution

d. purchasing

Question 15

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Question text

Which order fulfillment approach / supply chain macro process design is appropriate for a product or service that is made to a forecast and orders are filled from finished goods inventory?

Select one:

a. make to order

b. assemble to order

c. engineer to order

d. make to stock

Which of the aggregate planning approaches for uneven demand would be best for a high priced product or service that has greatly fluctuating and non-predictable demand?

Select one:

a. level capacity approach

b. chase demand approach

c. all of them will do

d. combination of both

The sales and operations plan seeks a balance between OPSCM supply and and sales demand that produces the lowest total cost possible.

Select one:

True

False

Which is a NOT a reason why capacity planning in operations management is considered a strategic decision?

Select one:

a. it has a real impact on the ability to meet future demands

b. it involves long term commitments of capacity resources

c. it affects operating costs

d. it impacts suppliers of materials

The decision on the location of operations facilities such as plants, warehouses, and retail stores is impacted by an organization's competitive strategy.

Select one:

True

False

Which method for determining the potential capacity of a process uses an average of actual output for its calculation?

Select one:

a. best operating point method

b. determination method

c. demonstrated method

d. all of them use actual output

The most important phase of the business process improvement (BPI) methodology used to improve the performance of a process is to find the major problems that are present.

Select one:

True

False

The check sheet is an appropriate tool to use in which step of the business process improvement (bpi) methodology?

Select one:

a. finding root causes

b. identifying the process

c. finding problems

d. identifying alternative solutions

Which is NOT a structural resource used to create good and services in OPSCM?

Select one:

a. capital

b. infrastructure / facilities

c. personnel

d. technology

e. All of them are.

The logistics process in OPSCM is responsible for managing external suppliers and the flow of resources into the supply chain.

Select one:

True

False

The Zara case demonstrated how to improve OPSCM efficiency to minimize the costs of providing products.

Select one:

True

False

Explanation / Answer

Answer 1:

Explanation:

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