You get a call from a small business customer saying that she periodically has a

Question

You get a call from a small business customer saying that she periodically has a problem logging in to her office’s wireless access point (WAP) to make configuration changes. To make configuration changes, she’s connecting her computer to the WAP using an Ethernet cable. She is sure she is using the correct username and password. Assuming the customer is using the correct authentication credentials, what could be the problem? (Choose two.)

A. The access point needs a firmware update.

B. The cable between her computer and the WAP is broken.

C. WEP is interfering with authentication.

D. Sometimes she has caps lock on when typing her credentials.

Explanation / Answer

C. WEP is interfering with authentication.

A UPS, or uninterruptible power supply, is a device that stores power in an onboard battery that will provide electricity for any machine plugged into the UPS when main power fails. This will let your customer gracefully shut down all his equipment. It won’t necessarily stop the network connections from being dropped, but it will prevent data corruption.

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