as the shipping manager of neptune seafood you have received a email from the ow
ID: 392906 • Letter: A
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as the shipping manager of neptune seafood you have received a email from the owner of oceanarium in birmingham BUS 350 E-mail Assignment Four NOTE: Use the Blackboard Mail tool to complete this assignment. As the shipping manager of Neptune Seafood, you have received an e-mail from the owner of Oceanarium in Birmingham. This e-mail indicates that their morning shipment of seafood was spoiled when it arrived today due to a faulty refrigeration unit in one of your delivery trucks. The e-mail also asks for an immediate replacement shipment with your assurance that its contents will be fresh. Do your best to resolve the dispute in a way that both maintains the integrity of Neptune Seafood, one of the Southeast's largest wholesale seafood distributors, and preserves your relationship with one of your company's most effective to provide a reasonable incentive to the owner of Oceanarium to secure his or her future business. valued customers. You may find it Be sure to adopt an appropriate tone for your apology. Edit your work carefully for any errors in grammar, usage, and/or mechanics. You will also need to add a courtesy/carbon copy" to the owner of Neptune Seafood, Tim Triton, to inform him of the situation. Don't forget your signature block. The address for Neptune Seafood is as follows: Neptune Seafood 711 Triton Avenue Birmingham, AL 35223 (205) 555-5555Explanation / Answer
DATE
Neptune seafood
711 triton Avenue
Birmingham, Al 35223
(205) 555-555
I received your email regarding the issue with the previous shipment, I sincerely apologize for the miss happening as the refrigeration unit does not operate it properly and affected your business. I am very well concerned of the impact of the specific shipment on your business and arranging an immediate shipment to your location.
As a token of apology, we are not changing the transportation cost for the shipment. Please accept this shipment as the mishappening was done accidentally and would be taken care of from the next time so such happenings does not take place.
We look for better future endeavours and great relations as previous times.
Again I apologize for the inconvenience caused.
XYZ
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P.S.- please leave a comment if any explanation is needed.
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