Step one of the decision-making process is defining the problem. a. True b. Fals
ID: 391693 • Letter: S
Question
Step one of the decision-making process is defining the problem.
a. True
b. False
Quantitative decision-making techniques are sophisticated statistical and mathematical approaches that usually involve computers.
a. True
b. False
The cause-and-effect approach to consider the potential interrelatedness of problem causes in decision making is known as grapevine.
a. True
b. False
In which of the following decision-making styles are decisions made based on the facts and evidence researched?
a. Expressive
b. Analytic
c. Amiable
d. Abdicator
During brainstorming, judgment of all ideas is suspended.
a. True
b. False
All of the following are decision-making styles EXCEPT:
a. amiable.
b. diver.
c. analytic.
d. abdicator.
When selecting from alternatives, a supervisor should:
a. solicit advice from others.
b. do it alone.
c. delegate.
d. rely strictly on intuition.
Appreciative inquiry involves the art and practice of asking questions that strengthen an organization's capacity to anticipate and heighten positive potential.
a. True
b. False
The experiments at the Hawthorne plant gave rise to what was known as the human relations movement and later as the _____.
a. functional approach
b. quantitative approach
c. behavioral science approach
d. none of the above
In general, generation Xers have far less concern than matures about staying with companies for long periods.
a. True
b. False
The most significant characteristic of an increasingly changing workforce will be its diversity.
a. True
b. False
Which of the following is NOT a current workplace trend?
a. Increase in employee loyalty
b. Growing demand for flexible work
c. Shortage of skilled workers
d. Rise in economic uncertainty
Managers perform:
a. different managerial functions depending on the nature of the organization.
b. similar managerial functions regardless of the nature of the organization.
c. different managerial functions depending on their level in the management hierarchy.
d. similar managerial functions regardless of their expertise and competence.
A program and a project are the same thing.
a. True
b. False
Who is primarily responsible for developing and executing strategic or long-term plans?
a. Working supervisors
b. Supervisors
c. Middle management
d. Top management
The inability to create a vision and develop plans is a sure route to failure.
a. True
b. False
Vision statements should be:
a. advertising slogans.
b. a reflection of the firm’s core values.
c. the organization’s basic philosophy.
d. all of the above.
a. True
b. False
Explanation / Answer
1. The given statement is TRUE as first step of decision making is to identify and define the problem.
2. The given statement is TRUE as quantitative approach uses statistical and mathematical approaches for decision making.
3. The given statement is FALSE as cause and effect diagram is Fishbone technique
4. Analytic decision making is based in facts and evidence. Hence the correct option is b. Analytic.
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