The year is 1910, and Madame Patricia (Trish) LaBella, a prominent New York host
ID: 391628 • Letter: T
Question
The year is 1910, and Madame Patricia (Trish) LaBella, a prominent New York hostess, is having a dinner party. Madame LaBella’s husband, W.B. LaBella, is a distinguished industrialist who owns several large bicycle factories. W.B. prides himself on his fine product, but he faces fierce competition, both from Raleigh (an English bicycle company) and from the new automobiles that are starting to appear on the roads.
Last week, W.B. said to Trish, “I just don’t know what I’m going to do, my dear. Costs keep going up, and I have to find some way to encourage my workers to produce more.” Wanting to help her husband, Madame LaBella invited the most influential management thinkers of her day to gather at her table and discuss whether W.B. would benefit from using scientific management, bureaucratic management, or administrative principles in his factories.
questions
1.Which management perspective was shared by all in attendance at the dinner?
a.Total quality perspective
b.Humanistic management perspective
c.Management science perspective
d.Classical management perspective
2.Which of the management theorists attending the dinner is known for her contributions to scientific management?
a.Joan Woodward
b.Rosabeth Moss Kanter
c.Lillian Gilbreth
d.Mary Parker Follett
3.“W.B., are you sure that everyone in the organization reports directly to someone else? Having a scalar chain is important—employees need to know exactly where they fit in the organizational hierarchy.”
a. Bureaucratic management
b.Administrative principles
c.Scientific Management
4.“Have you looked at the equipment the workers are using to do their jobs? I found that people who were shoveling ore in steel plants increased their productivity dramatically when I designed shovels that were appropriate for the weight of the material they were lifting.”
a. Bureaucratic management
b.Administrative principles
c.Scientific Management
5. “W.B., you’ve owned the company for a long time, but have you ever considered hiring a professional manager to oversee day-to-day operations? Professional managers can help make sure that your company follows rational, impersonal rules, which will help you to increase efficiency.”
a. Bureaucratic management
b.Administrative principles
c.Scientific Management
Humanistic Management Management Management Theory Classical Theory Science Management Strategy You notice that when customers have too many choices, they are less likely to make a decision about what to buy, so you tell all of your employees to bring out only three things at one time. In addition, you start to pay your employees a commission for every item that they sell Employees do a better job of selling when they are happy at work. You make sure that you check in with employees frequently, addressing any of their concerns as soon as they arise. Looking at sales reports, you realize merchandise purchased at estate sales brings in a 200% profit and sells in 2 weeks while merchandise purchased from brokers yields only a 20% profit and takes 2 months to sell. As a result, you decide to buy all of your merchandise from estate sales from now on.Explanation / Answer
Answering the first 5 questions:
1. The classical management perspective will be the best to resolve the problems faced by W.B.
Answer: Option d
2.Lillian Gilbreth is known as the mother of modern or scientific management.
Answer: Option c
3. In the given statement, the administrative principles of management are being discussed.
Answer: Option b
4. In the given statement, the fundamental of Bureaucratic management are being discussed.
Answer: Option a
5. In the given statement, the fundamental of Bureaucratic management are being discussed.
Answer: Option a
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