The aim of this assignment is to practice on the concepts related to enterprise
ID: 3907528 • Letter: T
Question
The aim of this assignment is to practice on the concepts related to enterprise systems. Create one word document for your answers and upload it to moodle. 1. Using the example of a university, give examples of information systems for each of the four levels of scope shown in Figure 1 (Chapter 7). Describe three workgroup information systems that are likely to duplicate data. Explain how the characteristics of information systems in Figure 1 (Chapter 7) relate to your examples. 2. In your answer to question 1, explain how the three workgroup information systems create information silos. Describe the kinds of problems that those silos are likely to cause. Use Figure 3 (Chapter 7) as a guide. 3. Using your answer to question 2, describe an enterprise information system that will eliminate the silos. Would the implementation of your system require process reengineering? Explain why or why not. 4. Is the information system you proposed in your answer to question 3 an application of CRM, ERP, or EAI? If so, which one and why? If not, explain why not.Explanation / Answer
Answer:
1.
Student
Professor
Admin staff
Accounting Department System
Marketing and PR(public relations)
Student Council/Affairs
Oracle
Kuali
EMIS(Education Management Information Systems)
2.
3. There are numererous ERP, EAI and CRM systems which can address the information silos. However I would propose an ERP solution whcih would be fit for purpose to mitigate the information silos.
One such solution is Elinext ERP system.
It is especially custom built to provide fit for purpose solution without incurring the traditional capital investment costs of a typical ERP system.It comprises of web based application suites and portals . encompassing:
Timetable Management system: For manual and automatic creation of timetables and sync with faculty timetables, resources and classroom availability
Financial Accounting module:Tracks account payables/ receivables, ledgers, reconcilliations etc
Admission systems: Pre ad post admission processes, application screening, selection,onboarding
Grades and exam : Scedule exams, manage evaluatons, result publishing, organising competitive exams
Hostel management: Manage allocation of hostel rooms, facility management
Asset management: Create, track, captalize and maintain different assets
Budget and cost control: Quick budgeting, cost review and performance evaluation
Fees management: reconcilliation, defaulter list publishing, fes structure maintenance
student management: manage student accounts, view history, manage assignments, results ,tasks etc
The As-is processes needs to be studied and the business blueprint needs to be prepared. The to-be pocess mapping needs be done and process alignments eeds to be charted. Some process engineering might be needed to improve system performance by process standardization and removing the slack. For custom ERP solution the changes required would be minimal but for standard ERPs paradigm process reengineering might be needed.
4.The proposed information sytem solution is an ERP solution. The benefits realised can be listed as below:
-ensure greater collaboration and engagement amongst faculty, admin staff, accounts, students etc
-Process alignment and standardization
-removal of system inefficiencies and cost reduction
-Data organization and removal of data inconsistencies, data silos
-automate and integrate recruitment, students’ records, financial aids, admissions and most administrative and academic services
ERP is preferred over other systems because:
-For EAI different softwares have to be used for different tasks, departments which would mean maintaining separate licenses and handling multi vendor environment. It simply automates the communication beween various processes but ERP integrates business processes and provides a unified platform.
-CRM will be used mainly for information gathering and storing. It would serve limited purpose. But ERP would actually help in processing the stored information and generate actionable insights and orchestrate the entire business process
Examples of information systems Scope Examples characteristics PersonalStudent
Professor
Admin staff
Individual user,isolated problems,specific needs WorkgroupAccounting Department System
Marketing and PR(public relations)
Student Council/Affairs
5-1000 users, common set of problems, shared needs for each group Enterprise University (of Phoenix) 1000-5000 users,enterprise wide impact of problems, needs are common across enterprise users Inter-enterpriseOracle
Kuali
EMIS(Education Management Information Systems)
>5000 users, multiple universities are impacted by a problem, needs are common across universitiesRelated Questions
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