An effective coach will show consistency between what he or she says and what he
ID: 389682 • Letter: A
Question
An effective coach will show consistency between what he or she says and what he or she ________.
rewards
does
accepts
mirrors
QUESTION 2
A coach or mentor needs to develop trust in order to earn __________.
money
a promotion
respect
integrity
QUESTION 3
A trustworthy coach or mentor tells the truth, is sincere, and does not ____________.
mislead
demonstrate integrity
discipline employees
engage in small talk
QUESTION 4
One way to demonstrate integrity is to ___________________.
be assertive
show humor
keep promises
use power words
QUESTION 5
In order to be considered credible, a coach or mentor has to demonstrate _________________ in his or her technical and professional ability.
trust
paraphrasing
deviation
competence
Besides understanding empathy and working to develop empathy, a coach must _____________ empathy.
persuade
show
deviate from
evaluate
1.5 points
QUESTION 7
When a coach or mentor uses empathy, the other person feels ____________________________.
understood and accepted
mentally challenged
sympathy
defensive
QUESTION 8
Differences in frames of reference can create _________________________.
visibility
ruts
barriers
vertical thinking
QUESTION 9
Empathy helps coaches and mentors _______________________________.
brainwrite
be flexible
think outside the box
help others
QUESTION 10
Empathy is an important part of _________________________.
active listening
goal setting
humor
praise
A.rewards
B.does
C.accepts
D.mirrors
Explanation / Answer
B.does
C respect
A mislead
C keep promises
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