nRATEGIES 2 LEADER IN ACTION g. Tomé, the Home Depot CFO r bosss is chief financ
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nRATEGIES 2 LEADER IN ACTION g. Tomé, the Home Depot CFO r bosss is chief financial officer time in terms of unusually broad responsl decline e Depot inc. is chief financial offic in that position. She is also execu in the areas of real estate, financial services, strategic business substantial decline in customer satisfaction. However during Nardelli's sixyear reign, Tomé was promoted ps, and a from treasurer to cFO, and her responsibilities expanded to include store operaticns and customer to quest of corporate services, and areas of pt snip to the company o ent, inclu service Her colleagues say she has advanced by combining intelligence with a passion to learm the busi efer- initiatives. Her areas of respon- to as the central nervous sys high-level din The Home Depotness from the hammers and nails on and growth necpany. Prior to joining The Home De ore of the world's largest have was vice presi to mix paint for a customer. Tomé tours of Riverwood Intenational Corpora- store a week, talking to Tomé tours at least one board, and customers and asking que tions of store associates. Tomé is on Tomé is also a member of the UPS e Board of tion of ninety orange aprons (The Home Depot trademark) that employees decorated for her as a gift the board of the Federal Reserve tion of proud of her collec recognized for her ability to get along during store visits. Her favorite de and outside Home Depot. Yet she with sequins-the only such jeweiry-decorated aorgon worked hard to hone her interpersonal the company Tomé is widely aim people inside adits to sils. She says derail her akes. Being eam to apron is one blinged out that she has never done anything to Tomé was bom in a log cabin hosptal in Jackson r but that she has made a few mis- Wyoming. She holds a bachelor's degree in commurica a passionate person, she has had to tion from the University of Wyoming, and an MBAin channel that passion in ways that rally the troops. Tomé says, "I've also learned that it isn't about me; it is about everyone else. Putting people first is absolutely the right thing to do. I didn't always do that, but I do now. For more than eleven years, I've finance from the University of Denver. QUESTIONS 1. What evidence do you find in this stony to suggest 2. What does having worked for four different CEOs never lost anyone on my team that I didn't want to lose. that Carol fomé has good portcs 'm proud of that. was highly focused on the deal instead of people. One ness of Tomé's poltical sk and who could blame her?" said Tomé. She also said lowing sources:Chris B Bumt. without being replaced suggest about the efflective Tomé also explains that earlier in her career she 3. Which types of power does Tomé appear to possess? story created from facts and observations in the fo , Home Depet's Fuxit Lady, Bloomberg Businessweek, January 17-Janay 23, 2011. 64-67; are 0 & A with: Carol B. Tomé, (www.facebook.com/DareforWomen 1-3: Kate Benner, "Home Depet's com, October 23, time she conducted a performance review with one of ner employees over the phone. "The next day she quit, Sources: that she could never repeat the mistake, practices and how she she servant leadership, and always puts people Accessed January 3, 2014, pe. (www.womenetics.com), November 6,2012,pp. 1-2. Carol 8.Tomé & Executive Vice President, The Home Depot first Home Improvement Star." www. FortuneMagazine with Home Depot, she is the 2012, pp. 1-2: One on One with The Home Depat's Carol Tame Chief Financial Officer senior executive to work for all four of its CEOs. .Accessed January 4, 2014 particular, Robert Nardelli, had a difficult Inc. (www.pressroom.ups.comExplanation / Answer
Q1) The evidence(s) that suggest that Carol Tome has good political skills include -
1. Tom's wide array of responsibilities apart from her actual role in the job.
2. Her ability to get along with people inside and outside Home Depot
Q2) Having worked for four different CEOs without being replaced suggests that Tome is an individual who maintains diplomacy, networks and good relations with everyone without getting into arguments or discussions.She always ensures she is in good books of all the leaders.
Q3) Tome appears to possess Expert power as she is highly intelligent and experienced with a passion to continuously learn and grow.
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