Question 15 5 pts Consider the system composed of four processes linked by a con

Question

Question 15 5 pts Consider the system composed of four processes linked by a conveyor belt. There is no storage between these processes pictured below. Which statement is best? Process 1 Process 2 Process 3 Process 4 Capacity CapacityCapacityCapacity 40 units hr 50 units hr 60 units hr 70 units hr If process 3 experiences 5 minutes of unplanned downtime, the system's overall output is diminished The process that determines the systems capacity is process 4 The overall system output is 220 units/hr Overall system improvement efforts should focus on process 1 Question 16 3 pts tions at the call center, Lis

Explanation / Answer

The capacity of the system will be determined by the bottleneck process. The bottleneck process is the one which can process minimum number of units per hour. In this case, it is Process 1 with capacity 40 units/ hour and therefore the system capacity is also 40 units/ hour. The overall system output is therefore 40 units / hour.

Since process 1 is the bottleneck, following statements are FALSE :

If process 3 experiences 5 minutes of unplanned downtime, the system’s overall output is diminished

The process that determines the system’s capacity is process 4

The overall system output is 220 units / hour

Following statement is TRUE :

Overall system improvement efforts should focus on process 1 : Since process 1 is the bottleneck, improvement in capacity of process 1 will automatically improve the capacity of the system

Answer: Overall system improvement efforts should focus on process 1

Answer: Overall system improvement efforts should focus on process 1

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